Human Factors Researcher II, Design Research

Whoop
Boston
Workplace: OnsiteFull timeUSD 75,000 - 95,000 annuallyFunction: Research & Scientific (R&D)Experience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Storytelling","Independent execution","Synthesis","Organizational skills","Attention to detail","Collaboration","Proactive partnership"]

Lead end-to-end human factors and usability research for WHOOP Labs, focusing on physical product interactions and software usability across the product lifecycle. Partner with cross-functional teams (Industrial Design, Engineering, Regulatory, Product, and Research) to translate human-centered insights into actionable recommendations for hardware, SaMD, and non-regulated experiences. Own study reporting and communication, support research protocol design, and help align research scope with program roadmaps in a fast-paced, in-person Boston environment.

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Whoop
Whoop
18 hours ago

Human Factors Researcher II, Design Research

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Job Summary

Lead end-to-end human factors and usability research for WHOOP Labs, focusing on physical product interactions and software usability across the product lifecycle. Partner with cross-functional teams (Industrial Design, Engineering, Regulatory, Product, and Research) to translate human-centered insights into actionable recommendations for hardware, SaMD, and non-regulated experiences. Own study reporting and communication, support research protocol design, and help align research scope with program roadmaps in a fast-paced, in-person Boston environment.
Location: Boston
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Support end-to-end design research for hardware programs, including early-stage requirements, usability testing, prototype exploration, and competitive benchmarking.
  • •Execute and synthesize usability and human factors studies covering physical product interactions and SaMD across the product lifecycle.
  • •Own reporting and communication of research insights focused on hardware design, usability, and member experience.
  • •Design and evaluate software experiences, directional prototypes, and emerging product concepts.
  • •Manage research scope by understanding program roadmaps and identifying bandwidth against current priorities. Can proactively identify roadblocks and barriers to support decision-making.

Pay and Benefits

Salary: USD 75,000 - 95,000 annually
Equity and Bonus:Equity

Key Requirements

  • •Bachelor’s or Master’s degree in Industrial Design, User Experience, HCI, Human Factors, Psychology, Design Research, or a related field.
  • •2–3 years of experience conducting product research in applied research, human factors, usability, or user-centered design.
  • •Experience using mixed-methods research for consumer technology, wearable devices, health products, or related regulated experiences.
  • •Ability to independently design, execute, and synthesize research studies that drive product and design decisions.
  • •Strong communication and storytelling skills presenting insights to cross-functional stakeholders and leadership.
Experience:2-3 yearsWearable devicesHealth productsUser-centered designHuman factorsUsabilityRegulated products
Education:Bachelor's in Industrial Design, User Experience, Human-Computer Interaction (HCI), Human Factors, Psychology, Design Research
Skills:CommunicationStorytellingIndependent executionSynthesisOrganizational skillsAttention to detailCollaborationProactive partnership
Tech Stack:Google WorkspaceAI tools

Company Brief

Whoop
Whoop designs and sells a subscription-based wearable fitness tracker and analytics platform that monitors recovery, strain, and sleep to optimize athletic performance and daily health for consumers and professional athletes.
Industry: Wearables
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Boston, United States
Founded: 2012
WebsiteLinkedIn