Sales Support Associate III

Tapestry
Chicago
Workplace: OnsitePart timeUSD 15 - 21.75 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver an exceptional luxury retail experience by welcoming customers, supporting the cash wrap, and keeping the sales floor organized and well-stocked. Operate POS accurately, handle cash in compliance with policy, and process shipments and transfers while reporting discrepancies. Suggest add-on products and gift cards, maintain visual merchandising updates, partner with the team and management, and follow Loss Prevention and housekeeping standards.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an exceptional luxury retail experience by welcoming customers, supporting the cash wrap, and keeping the sales floor organized and well-stocked. Operate POS accurately, handle cash in compliance with policy, and process shipments and transfers while reporting discrepancies. Suggest add-on products and gift cards, maintain visual merchandising updates, partner with the team and management, and follow Loss Prevention and housekeeping standards.
Location: Chicago
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients warmly, anticipate needs, and provide personalized assistance at the cash wrap and on the sales floor.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain a clean stockroom.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 21.75 hourly
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education and experience combination considered.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use POS and basic computer tools (including iPad/laptop), Mobile POS, and internet; read price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Strong English language proficiency and ability to multitask in a fast-paced environment.
Experience:1+ yearsLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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