Decagon

2 months ago

Senior Research Engineer, Voice + Speech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Senior research engineer leading end-to-end development of real-time voice agents, focusing on speech understanding, memory and turn-taking, with production deployment responsibility and cross-functional collaboration to ship measurable improvements in conversational AI.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Sr. Manager level

Key Responsibilities

•Lead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completion.
•Build and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experience.
•Partner with platform and product engineers to integrate new models into production systems.
•Break down ambiguous research ideas into clear, iterative milestones and roadmaps.
•Mentor other researchers/engineers, set technical direction, and establish best practices for applied research and engineering.

Pay and Benefits

Salary: USD 200,000 - 400,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

•5+ years of experience in AI/ML engineering or research.
•Prior experience post-training and deploying LLMs in production environments.

Experience:5+ yearsConversational AIAINLP

Skills:CommunicationLeadershipMentoringCross-functional collaborationProblem-solving

Tech Stack:PythonLLMsTrainingEvaluationData pipelinesMemoryRetrievalOrchestration

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Decagon

2 months ago

Senior Research Engineer, Voice + Speech

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Research & Scientific (R&D)

Seniority: Sr. Manager level

Key Responsibilities

•Lead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completion.
•Build and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experience.
•Partner with platform and product engineers to integrate new models into production systems.
•Break down ambiguous research ideas into clear, iterative milestones and roadmaps.
•Mentor other researchers/engineers, set technical direction, and establish best practices for applied research and engineering.

Pay and Benefits

Salary: USD 200,000 - 400,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

•5+ years of experience in AI/ML engineering or research.
•Prior experience post-training and deploying LLMs in production environments.

Experience:5+ yearsConversational AIAINLP

Skills:CommunicationLeadershipMentoringCross-functional collaborationProblem-solving

Tech Stack:PythonLLMsTrainingEvaluationData pipelinesMemoryRetrievalOrchestration

Company Brief

Decagon

Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.

Industry: AI & Machine Learning

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2023

Glassdoor: 3.9

Website LinkedIn Glassdoor