Sales Representative I, SB

Dialpad
Philippines
Workplace: HybridFull timeFunction: SalesExperience: 1+ yearsEducation: bachelorsSkills: ["Empathy","Problem-solving","Digital communication","Emotional IQ","Adaptability"]

Own the small business sales cycle from new logo acquisition through closed-won deals, serving as the first point of contact for inbound Sales Lines, Live Chat, and Marketing Leads. Listen to customer needs, connect problems to Dialpad’s AI-driven customer experience platform, and guide customers through onboarding and setup. Partner closely with Billing, Support, Marketing, and other sales teams while staying current on product changes to improve customer outcomes.

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FursaFursa
Dialpad
Dialpad
3 days ago

Sales Representative I, SB

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own the small business sales cycle from new logo acquisition through closed-won deals, serving as the first point of contact for inbound Sales Lines, Live Chat, and Marketing Leads. Listen to customer needs, connect problems to Dialpad’s AI-driven customer experience platform, and guide customers through onboarding and setup. Partner closely with Billing, Support, Marketing, and other sales teams while staying current on product changes to improve customer outcomes.
Location: Philippines
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Own new logo acquisition, lead to opportunity conversion, opportunity to sales won, and team revenue targets.
  • •Be the first point of contact for Sales Lines, Live Chat, and Marketing Leads, partnering with customers to start their Dialpad journey.
  • •Listen to customer needs, understand challenges, and clearly connect needs to Dialpad’s unique solutions.
  • •Partner with Billing, Support, Marketing, and other sales teams to deliver the best customer experience.
  • •Research and stay up to date on product changes that will benefit customers.

Key Requirements

  • •1+ years of direct sales experience selling SaaS, preferably in communications (UCaaS and/or CCaaS).
  • •Bachelor's degree or equivalent experience (Business Administration preferred).
  • •Fluency in English (read, write, and speak).
  • •Strong emotional IQ, energy, and willingness to learn.
  • •Experience with Salesforce; VoIP industry and Outreach are preferred; G-suite experience.
Experience:1+ yearsSaaSCommunicationsUCaaSCCaaSVoIP
Education:Bachelor's in Business Administration
Skills:EmpathyProblem-solvingDigital communicationEmotional IQAdaptability
Languages:English
Tech Stack:SalesforceOutreachG-suiteVoIP

Company Brief

Dialpad
Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2011
WebsiteLinkedIn