Assistant Store Manager

Tapestry
Austria
Workplace: OnsiteFull timeEUR 40,000 - 60,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Leadership"]

Support the Store Manager in driving sales performance and category strategy through forecasting, planning, KPI monitoring, and initiative execution. Deliver exceptional customer experiences by following Coach service standards and resolving customer issues. Recruit, onboard, and develop team members while building a strong talent pipeline. Ensure operational excellence across policies, schedules, payroll, risk prevention, and visual merchandising, and contribute to cross-functional projects with district and company teams.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the Store Manager in driving sales performance and category strategy through forecasting, planning, KPI monitoring, and initiative execution. Deliver exceptional customer experiences by following Coach service standards and resolving customer issues. Recruit, onboard, and develop team members while building a strong talent pipeline. Ensure operational excellence across policies, schedules, payroll, risk prevention, and visual merchandising, and contribute to cross-functional projects with district and company teams.
Location: Austria
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales targets using forecasting, planning, and category initiatives.
  • •Monitor KPIs and adjust strategies as needed to drive results.
  • •Create an inclusive, high-energy environment that meets Coach service standards and resolves customer issues.
  • •Recruit, onboard, and coach team members to develop talent aligned with the brand vision.
  • •Ensure operational excellence, including compliance with policies and schedules, payroll, loss prevention, and visual merchandising standards.

Pay and Benefits

Salary: EUR 40,000 - 60,000 annually
Perks:Employee DiscountPaid Volunteering

Key Requirements

  • •More than 1 year of leadership experience in retail or service; luxury/fashion background preferred.
  • •Strong customer orientation and ability to succeed in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict-resolution skills.
  • •Good knowledge of Microsoft Office and retail systems, including Omni-Channel services and customer relationship strategies.
Experience:RetailLuxuryFashionService
Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadership
Languages:GermanEnglish
Tech Stack:Microsoft Office

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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