Stage Experience Lead - Full Time (Calgary, AB, CA, T2H 0K8)

Sephora
Calgary
Workplace: OnsiteFull timeCAD 20 - 23.55 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influence","Team building","Training","Coaching"]

Oversee all sales floor departments within a specific Sephora location and ensure on-stage cast execute Sephora’s selling model while delivering outstanding client service. Support timely client feedback follow-up, partner with leadership to address client issues, and help keep teams trained on client interactive technology. Assist with in-store events, coach performance in assigned areas, and analyze store sales performance and business opportunities.

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FursaFursa
Sephora
Sephora
2 days ago

Stage Experience Lead - Full Time (Calgary, AB, CA, T2H 0K8)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Oversee all sales floor departments within a specific Sephora location and ensure on-stage cast execute Sephora’s selling model while delivering outstanding client service. Support timely client feedback follow-up, partner with leadership to address client issues, and help keep teams trained on client interactive technology. Assist with in-store events, coach performance in assigned areas, and analyze store sales performance and business opportunities.
Location: Calgary
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales floor departments within a specific Sephora location, ensuring execution of Sephora’s selling model.
  • •Ensure on-stage cast properly execute the selling model and support timely response to client feedback by department.
  • •Support timely handling of client-related issues/feedback through the client service hotline or direct client feedback.
  • •Embrace innovation by supporting training for world selling cast in client interactive technology.
  • •Coach performance and participate in regular check-ins with direct reports; support in-store events as needed.

Pay and Benefits

Salary: CAD 20 - 23.55 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills and the ability to influence business partners at all levels.
  • •Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast.
  • •Ability to oversee all sales floor departments and ensure proper execution of Sephora’s selling model.
  • •Awareness and coaching on performance management situations within the assigned area, including delivering timely feedback for improvement.
Experience:1-3 years
Skills:CommunicationInfluenceTeam buildingTrainingCoaching
Tech Stack:Client interactive technology

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn