Senior Software Engineer, Voice Agents

Commure
Mountain View
Workplace: OnsiteFull timeUSD 170,000 - 230,000 annuallyFunction: Software EngineeringExperience: 4+ yearsSkills: ["Ownership mindset","Bias for action","Judgment","Patient-centered mindset","Mentoring"]

Build backend systems that power real-time healthcare voice agents, from call orchestration and conversation state to EHR write-backs. Design low-latency pipelines connecting telephony, ASR, LLMs, and TTS into a single conversational loop. Own integrations with healthcare platforms for scheduling and intake, drive API/data model and event-driven workflow decisions, and raise the bar for latency, reliability, observability, and release readiness.

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FursaFursa
Commure
Commure
1 day ago

Senior Software Engineer, Voice Agents

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build backend systems that power real-time healthcare voice agents, from call orchestration and conversation state to EHR write-backs. Design low-latency pipelines connecting telephony, ASR, LLMs, and TTS into a single conversational loop. Own integrations with healthcare platforms for scheduling and intake, drive API/data model and event-driven workflow decisions, and raise the bar for latency, reliability, observability, and release readiness.
Location: Mountain View
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Design and build backend services in Python for real-time voice agents, including call orchestration, conversation state, tool execution, and EHR write-back.
  • •Architect low-latency pipelines connecting telephony, ASR, LLMs, and TTS into a conversational loop.
  • •Lead integrations with healthcare systems (e.g., Epic, Cerner, athena) for scheduling, eligibility, and intake.
  • •Drive design decisions on APIs, data models, and event-driven workflows, and mentor other engineers.
  • •Set the bar for latency, reliability, observability, and release readiness while partnering with AI, product, and operations to ship features.

Pay and Benefits

Salary: USD 170,000 - 230,000 annually
Equity and Bonus:Equity

Key Requirements

  • •4+ years of backend software experience, primarily in Python.
  • •Design and ship production services, APIs, and data models that others build on.
  • •Deep experience with async, event-driven, or real-time systems.
  • •Strong fundamentals in testing, LLM evaluation, observability, and reliability.
  • •Patient-centered mindset and ownership mindset with strong judgment about when to move fast.
Experience:4+ yearsHealthcareAIReal-time systemsVoice AILLMs
Skills:Ownership mindsetBias for actionJudgmentPatient-centered mindsetMentoring
Tech Stack:PythonASRLLMsTTSTelephonyEHRAPIsEvent-driven workflowsReal-time systemsAsync

Company Brief

Commure
Builds an AI-powered healthcare platform that automates clinical documentation, revenue cycle management, staff safety, and care coordination for hospitals and health systems, integrating with EHRs to reduce administrative burden and improve clinical and financial outcomes.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Mountain View, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
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