Fifth Third Bancorp

5 days ago

Float CSR - Tylersville Road-West Chester, OH - Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Provide excellent customer service across financial center interactions, listening to customer needs, answering questions, and guiding customers to appropriate banking partners for consultative conversations. Handle consumer and business issues professionally while following policies and managing risk within the bank’s risk appetite. Perform daily office responsibilities, maintain balancing records, and stay current on retail procedures to support efficient operations across locations.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Provide customer service in all interactions by listening to needs, asking questions, and guiding customers to where their financial needs can be met.
•Follow up on customer questions, resolve issues, and respond promptly to maintain clear communication.
•Maintain confidentiality of customer business and follow the Bancorp Code of Business Conduct and related policies.
•Perform daily office responsibilities to maintain efficient operations and maintain balancing records, correcting outages as needed.
•Identify customer needs and refer customers to Bankers and business partners using appropriate tracking tools; handle more complex issues by escalating to leadership as needed.

Key Requirements

•High school diploma/GED.
•Ability to handle extensive cash handling.
•Ability to interact confidently and comfortably with the public and adhere to dress code guidelines.
•In-depth knowledge of retail policies and procedures to perform essential duties.
•Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.

Experience:BankingConsumer bankingRetail banking

Education:High School

Skills:Customer serviceProblem-solvingConfidentialityEthical behaviorSound judgmentCollaborationRisk awareness

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Fifth Third Bancorp

5 days ago

Float CSR - Tylersville Road-West Chester, OH - Full-Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Provide customer service in all interactions by listening to needs, asking questions, and guiding customers to where their financial needs can be met.
•Follow up on customer questions, resolve issues, and respond promptly to maintain clear communication.
•Maintain confidentiality of customer business and follow the Bancorp Code of Business Conduct and related policies.
•Perform daily office responsibilities to maintain efficient operations and maintain balancing records, correcting outages as needed.
•Identify customer needs and refer customers to Bankers and business partners using appropriate tracking tools; handle more complex issues by escalating to leadership as needed.

Key Requirements

•High school diploma/GED.
•Ability to handle extensive cash handling.
•Ability to interact confidently and comfortably with the public and adhere to dress code guidelines.
•In-depth knowledge of retail policies and procedures to perform essential duties.
•Flexibility in scheduling and ability to take initiative with sound judgment in problem resolution.

Experience:BankingConsumer bankingRetail banking

Education:High School

Skills:Customer serviceProblem-solvingConfidentialityEthical behaviorSound judgmentCollaborationRisk awareness

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor