ServiceNow ITOM/CMDB/Platform Senior Engineer

General Dynamics
Washington
Workplace: RemoteFull timeUSD 136,000 - 184,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: ["Collaboration","Troubleshooting","Platform administration","System health maintenance"]

Manage and support a self-hosted or cloud ServiceNow platform environment for a DHS customer, with a focus on maintaining the CMDB and ServiceNow Discovery/ITOM capabilities. Lead platform and CMDB design, development, and administration; perform platform maintenance (clones, upgrades) and resolve update conflicts. Build business rules and scheduled jobs to keep CMDB health, and collaborate with development teams to deploy updates and troubleshoot issues.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
General Dynamics
General Dynamics
3 days ago

ServiceNow ITOM/CMDB/Platform Senior Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Manage and support a self-hosted or cloud ServiceNow platform environment for a DHS customer, with a focus on maintaining the CMDB and ServiceNow Discovery/ITOM capabilities. Lead platform and CMDB design, development, and administration; perform platform maintenance (clones, upgrades) and resolve update conflicts. Build business rules and scheduled jobs to keep CMDB health, and collaborate with development teams to deploy updates and troubleshoot issues.
Location: Washington
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead/manage/support ServiceNow Platform and CMDB design, development, and administration.
  • •Perform platform maintenance such as system clones and family upgrades.
  • •Read code to identify conflicts within updates implemented and resolve platform issues.
  • •Maintain the CMDB, including data import via data sources or REST.
  • •Build business rules and schedule jobs to maintain the health of the CMDB.

Pay and Benefits

Salary: USD 136,000 - 184,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceLong-term DisabilityPaid Parental

Key Requirements

  • •7+ years of related experience working with ServiceNow platform administration and CMDB/ITOM capabilities.
  • •Bachelor of Arts or Bachelor of Science.
  • •Experience administering ServiceNow CMDB (including data imports via data sources or REST) and ServiceNow discovery/system imports.
  • •Technical skills including Linux Administration, Microsoft Windows Server, and ServiceNow administration.
  • •Ability to obtain/possess required clearance: Confidential (Public Trust/Other required).
Experience:7+ yearsEnterprise ITGovernmentDHS
Education:Bachelor's
Skills:CollaborationTroubleshootingPlatform administrationSystem health maintenance
Tech Stack:ServiceNowCMDBServiceNow DiscoveryITSMITOMJavaJavaScriptRESTApp EngineLinuxWindows Server

Eligibility

Nationality:US National
Security Clearance:ConfidentialPublic Trust

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn