Amendment Specialist 1

BambooHR
Arizona, Florida, Georgia, Idaho, Nebraska, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Skills: ["Attention to detail","Time-management","Communication","Critical thinking","Problem-solving"]

Process payroll tax amendment requests to ensure accurate, compliant payroll tax records. Monitor Salesforce queues, review correction projects, and file amended tax returns using MasterTax, including manual processing when needed. Manage tax liabilities from amendments and research agency requirements. Support clients and internal teams, including responding to customer tax notices requiring amendments, while maintaining accuracy, timeliness, and compliance.

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FursaFursa
BambooHR
BambooHR
1 day ago

Amendment Specialist 1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Process payroll tax amendment requests to ensure accurate, compliant payroll tax records. Monitor Salesforce queues, review correction projects, and file amended tax returns using MasterTax, including manual processing when needed. Manage tax liabilities from amendments and research agency requirements. Support clients and internal teams, including responding to customer tax notices requiring amendments, while maintaining accuracy, timeliness, and compliance.
Location: Arizona, Florida, Georgia, Idaho, Nebraska, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Monitor Salesforce queues for incoming amendment requests and research.
  • •Review correction projects to evaluate what amendments are needed.
  • •Process amendments through MasterTax and manually process amended tax returns not supported by MasterTax.
  • •Manage the collection/refund of any tax liabilities resulting from amendment processing.
  • •Research agency amendment requirements and assist with customer tax notices requiring amendments to resolve.

Pay and Benefits

Perks:Health InsuranceLife InsuranceDisability Insurance401kPaid LeaveParental LeaveVolunteer LeaveEap

Key Requirements

  • •Strong payroll tax knowledge.
  • •Knowledge of payroll tax return filing requirements.
  • •Familiarity with Third Party Access rules.
  • •In current role for at least 9+ months and exceeding expectations in the current role.
  • •Attention to detail with strong organization, prioritization, time management, and multitasking.
Experience:PayrollPayroll tax
Skills:Attention to detailTime-managementCommunicationCritical thinkingProblem-solving
Tech Stack:SalesforceMasterTaxHeadspace

Company Brief

BambooHR
Provides cloud-based human resources software that streamlines HR tasks including employee onboarding, time-off tracking, performance management, and HR analytics for small to mid-sized businesses, centralizing people data and automating HR workflows.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Lindon, United States
Founded: 2008
WebsiteLinkedIn