Especialista en Sistemas Telemáticos

Oversee customer deployments at scale by partnering with installation and hardware teams, monitoring installation milestones, and driving issue resolution to ensure high-quality installations. Serve as the escalation and troubleshooting point during install phases, track CSAT and root causes, and coordinate vendors for on-time delivery. Provide onsite oversight and training, perform complex first-of-kind installs, and capture lessons learned to improve installation processes over time.