Sr Customer Development Rep Shanghai ITC Sub-branch (Shanghai, SH, CN, 200030)

HSBC
Shanghai
Full timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales","Objection handling","Working under pressure","Communication","Interpersonal","Customer service orientation"]

Acquire new-to-bank Premier customers through central or self-generated leads, supporting the successful implementation of Premier Acquisition strategies. Provide high-quality service to high-value personal clients by completing simple retail sales and delivering consistently excellent customer service. Build strong relationships with internal business areas such as WPB and Marketing, while using your sales, presentation, and objection-handling skills under pressure in a highly regulated financial environment.

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FursaFursa
HSBC
HSBC
2 days ago

Sr Customer Development Rep Shanghai ITC Sub-branch (Shanghai, SH, CN, 200030)

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Last checked: 9 hours agoStatus: Live

Job Summary

Acquire new-to-bank Premier customers through central or self-generated leads, supporting the successful implementation of Premier Acquisition strategies. Provide high-quality service to high-value personal clients by completing simple retail sales and delivering consistently excellent customer service. Build strong relationships with internal business areas such as WPB and Marketing, while using your sales, presentation, and objection-handling skills under pressure in a highly regulated financial environment.
Location: Shanghai
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Implement Premier Acquisition strategies to successfully acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service to high-value personal clients.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Deliver high-standard customer service to meet customer satisfaction.
  • •Support compliance with applicable internal standards and professional/regulatory qualifications as required by market.

Key Requirements

  • •Bachelor's degree or equivalent experience.
  • •Minimum one year proven and progressive financial services and/or retail sales experience.
  • •Sound knowledge of various forms of deposits, WEM product, mortgage, etc.
  • •Knowledge of changing laws/regulations governing banks/finance, consumer trends, competitor offerings, and economic/foreign currency markets.
  • •Strong presentation and sales skills, including objection handling and working under pressure.
Experience:1+ yearsFinancial servicesRetail salesBankingWealth management
Education:Bachelor's
Skills:PresentationSalesObjection handlingWorking under pressureCommunicationInterpersonalCustomer service orientation

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn