Premier Relationship Manager (RM2)

HSBC
Chengdu
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Relationship building","Sales orientation","Communication","Customer centricity","Commercial orientation"]

Build and grow HSBC’s Premier customer base by developing long-term relationships with an assigned portfolio. Manage clients’ wealth by aligning financial and investment solutions to their needs, and promote Premier Service to prospects while making appropriate referrals. Support branch improvement initiatives by gathering and sharing customer feedback, and ensure compliance with audit requirements and quality assurance. Suitable for a client-facing relationship builder with strong sales orientation and market knowledge.

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FursaFursa
HSBC
HSBC
16 hours ago

Premier Relationship Manager (RM2)

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Last checked: 16 hours agoStatus: Live

Job Summary

Build and grow HSBC’s Premier customer base by developing long-term relationships with an assigned portfolio. Manage clients’ wealth by aligning financial and investment solutions to their needs, and promote Premier Service to prospects while making appropriate referrals. Support branch improvement initiatives by gathering and sharing customer feedback, and ensure compliance with audit requirements and quality assurance. Suitable for a client-facing relationship builder with strong sales orientation and market knowledge.
Location: Chengdu
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Develop the Premier customer base and establish long-term relationships with an assigned Premier client portfolio.
  • •Manage clients’ total wealth by matching financial and investment product solutions to their needs.
  • •Promote Premier Service to potential customers, explore their needs, and make referrals to other business units when appropriate.
  • •Support branch improvement initiatives by providing customer feedback on service.
  • •Ensure compliance with audit requirements and quality assurance.

Key Requirements

  • •University-level education, preferably in finance, business, or a related discipline.
  • •Experience in a client-facing environment with strong relationship-building capability.
  • •Strong sales and customer orientation, with good communication and interpersonal skills.
  • •High customer-centricity mindset with dedication to deliver exceptional service quality.
  • •Fluency in Mandarin and English, with strong interest in financial markets.
Education:Bachelor's
Skills:Relationship buildingSales orientationCommunicationCustomer centricityCommercial orientation
Languages:MandarinEnglish

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn