Relationship Manager (Malayalam speaker)

Exinity
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Interpersonal skills","Analytical skills","Problem-solving","Self-motivation"]

Own a portfolio of clients by onboarding new customers and driving account growth through a value-based relationship approach. Meet individual and team KPI targets while providing personalized voice and social media support, keeping clients updated, and translating complex financial and economic data into clear investment advice. Research prospects, prepare sales activity using tools and reports, collaborate with other departments to resolve issues, and stay current on forex market drivers, economic indicators, and compliance requirements.

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FursaFursa
Exinity
Exinity
18 hours ago

Relationship Manager (Malayalam speaker)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own a portfolio of clients by onboarding new customers and driving account growth through a value-based relationship approach. Meet individual and team KPI targets while providing personalized voice and social media support, keeping clients updated, and translating complex financial and economic data into clear investment advice. Research prospects, prepare sales activity using tools and reports, collaborate with other departments to resolve issues, and stay current on forex market drivers, economic indicators, and compliance requirements.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Onboard new clients and grow active accounts using a value-based relationship approach while meeting personal and team KPI targets.
  • •Provide personalized voice and social media support and deliver the highest level of service by developing trusting client relationships.
  • •Research prospects and assess customer potential, then prepare and enable efficient sales activities using tools, reports, and business insights.
  • •Listen to customers, address concerns, and cooperate with relevant departments to resolve issues and complaints in a timely manner.
  • •Stay current on global economic indicators, central bank decisions, and geopolitical events affecting forex markets; translate financial and economic data into understandable investment advice.

Key Requirements

  • •Native Malayalam and fluent English; additional languages are an advantage.
  • •Deep expertise in forex markets, including forex trading and currency pairs.
  • •Ability to analyze financial markets, economic indicators, and macroeconomic trends.
  • •Experience in sales for a CFD broker; experience managing a sales team is an advantage.
  • •University degree or equivalent in Business, Finance, Economics, or a relevant field.
Experience:ForexCFD brokerFinancial services
Education:
Skills:CommunicationInterpersonal skillsAnalytical skillsProblem-solvingSelf-motivation
Languages:MalayalamEnglish

Company Brief

Exinity
Exinity operates online trading platforms and financial services brands, offering retail forex and CFD trading, digital trading tools, and market education to individual traders worldwide.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
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