Aix Field Service Engineer

Applied Materials
South Korea
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesSkills: []

Serve as the main point of contact for customer site digital tools, identifying improvement opportunities and driving continual enhancement. Support complex troubleshooting using data analytics, while handling model propagation, dashboard configuration, and monitoring signals for short- and long-term trends. Collaborate with teams and customers to explain sensitive issues, provide informal guidance to newer team members, and mentor troubleshooting methodologies, including BKM modeling techniques.

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Applied Materials
Applied Materials
1 month ago

Aix Field Service Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Closed

Job Summary

Serve as the main point of contact for customer site digital tools, identifying improvement opportunities and driving continual enhancement. Support complex troubleshooting using data analytics, while handling model propagation, dashboard configuration, and monitoring signals for short- and long-term trends. Collaborate with teams and customers to explain sensitive issues, provide informal guidance to newer team members, and mentor troubleshooting methodologies, including BKM modeling techniques.
Location: South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Serve as the main point of contact for customer site digital tool issues within the site and with HQ.
  • •Identify opportunities to improve digital tools and drive continual improvement globally.
  • •Troubleshoot complex issues using multiple sources of information and data analytics.
  • •Manage model propagation and dashboard configuration, and monitor signals for short- and long-term trends.
  • •Provide mentoring on troubleshooting methodologies and support learning of new tools and processes, including BKM modeling techniques.

Pay and Benefits

Perks:Learning BudgetTravel Allowance

Key Requirements

  • •Demonstrated expanded conceptual knowledge in a relevant discipline and the ability to broaden capabilities.
  • •Knowledge of Applied’s digital products and applications and familiarity with equipment and fab operations.
  • •Ability to solve problems in straightforward situations using technical experience, judgment, and precedents.
  • •Use an issue-resolution framework (Applied Problem Solving Technique) to analyze and implement solutions.
  • •Ability to explain complex information to others in straightforward situations.
Tech Stack:AIXDashboard configurationData analyticsModel propagation

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
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