American Airlines Group

6 days ago

Planner/Sr Planner, Sales Product

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Help shape Contract & Deal Management Tools for American Airlines’ Global Sales organization. You’ll analyze business requirements, prioritize user stories, assess risk, and produce project documentation in Visio, Excel, and PowerPoint. Partnering with stakeholders and technology providers, you’ll coordinate quality assurance, manage implementations, run UAT for software upgrades, create training materials, and build Power BI/CRM dashboard views to improve internal customer experience and drive growth.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Act as a liaison with technology providers to develop and manage implementation project plans and configuration processes.
•Analyze and gather business requirements for multiple corporate initiatives and prioritize user stories with risk analysis.
•Coordinate quality assurance, review/approve product design, manage defect prioritization, and oversee implementations including sign-off of builds.
•Perform user acceptance testing (UAT) for application software upgrades and maintenance.
•Create end-user training documents and materials, support users via email, and coordinate demos to stakeholders.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet Insurance

Key Requirements

•Bachelor’s degree in information technology, computer science, MIS, or an engineering field.
•3+ years in project management with a focus on improving customer satisfaction.
•Experience with project and technical defect tracking tools such as Rally.
•Ability to analyze system and business processes to improve customer satisfaction, reduce cost, and increase revenue.
•Strong problem-solving and analytics skills, including translating requirements into process flows and analyzing data using tools such as Visio and Excel.

Education:Bachelor's in information Technology, Computer Science, MIS, or any Engineering field

Skills:Stakeholder collaborationRisk analysisOrganizational changeProblem-solvingAnalytics

Tech Stack:VisioExcelPowerPointPower BICRMRallyCLMCPQCongaProsUser acceptance testing (UAT)

Company Brief

American Airlines Group

Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Fort Worth, United States

Founded: 1926

Website LinkedIn

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American Airlines Group

6 days ago

Planner/Sr Planner, Sales Product

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Act as a liaison with technology providers to develop and manage implementation project plans and configuration processes.
•Analyze and gather business requirements for multiple corporate initiatives and prioritize user stories with risk analysis.
•Coordinate quality assurance, review/approve product design, manage defect prioritization, and oversee implementations including sign-off of builds.
•Perform user acceptance testing (UAT) for application software upgrades and maintenance.
•Create end-user training documents and materials, support users via email, and coordinate demos to stakeholders.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet Insurance

Key Requirements

•Bachelor’s degree in information technology, computer science, MIS, or an engineering field.
•3+ years in project management with a focus on improving customer satisfaction.
•Experience with project and technical defect tracking tools such as Rally.
•Ability to analyze system and business processes to improve customer satisfaction, reduce cost, and increase revenue.
•Strong problem-solving and analytics skills, including translating requirements into process flows and analyzing data using tools such as Visio and Excel.

Education:Bachelor's in information Technology, Computer Science, MIS, or any Engineering field

Skills:Stakeholder collaborationRisk analysisOrganizational changeProblem-solvingAnalytics

Tech Stack:VisioExcelPowerPointPower BICRMRallyCLMCPQCongaProsUser acceptance testing (UAT)

Company Brief

American Airlines Group

Industry: Airlines

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Fort Worth, United States

Founded: 1926

Website LinkedIn