Service Advisor | Al-Futtaim Automotive | Volvo (Dubai, AE)
Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 3-5 yearsSkills: ["Customer service","Communication","Interpersonal skills","Coordination","Problem-solving"]Join the Automotive Aftersales team as a Service Advisor, acting as the key link between customers and the workshop across the UAE. You will capture service and repair requirements, prepare job cards and cost estimates, coordinate repair progress, obtain approvals for additional work, and provide clear updates and final explanations of completed work, invoices, and recommendations. You’ll also promote value-added services and resolve customer concerns to maintain high satisfaction.

