Patient Care Coordinator-North Port, FL

Sonova
United States
Workplace: OnsiteFull timeUSD 18 - 21 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Communication","Relationship building"]

Coordinate patient care support in the clinic by greeting patients, scheduling and confirming appointments, and placing follow-up calls. Verify insurance benefits and complete authorization checks, manage patient intake forms and records, and provide first-level patient support including check-in/check-out and payment processing. Support clinic operations by handling orders, inventory tasks, equipment upkeep, and daily reporting while working closely with the onsite clinical team.

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FursaFursa
Sonova
Sonova
1 month ago

Patient Care Coordinator-North Port, FL

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Coordinate patient care support in the clinic by greeting patients, scheduling and confirming appointments, and placing follow-up calls. Verify insurance benefits and complete authorization checks, manage patient intake forms and records, and provide first-level patient support including check-in/check-out and payment processing. Support clinic operations by handling orders, inventory tasks, equipment upkeep, and daily reporting while working closely with the onsite clinical team.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions, check-in/check-out, and payment processing.
  • •Schedule, confirm, and manage follow-up appointments and weekly evaluations by placing outbound calls to patients.
  • •Complete benefit checks and insurance authorization, and verify patient details.
  • •Collect intake forms and maintain patient files/notes; process patient orders and manage equipment and inventory tasks.
  • •Submit daily reports to finance and assist with facility/equipment requests and monthly community outreach event logistics.

Pay and Benefits

Salary: USD 18 - 21 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •Previous customer service experience is required.
  • •High school diploma or equivalent; associate’s degree is preferred.
  • •Experience/knowledge with hearing aids is a plus.
  • •Professional verbal and written communication skills.
  • •Experience with Microsoft Office and Outlook; knowledge of HIPAA regulations.
Experience:HealthcareCustomer service
Education:High School
Skills:CommunicationRelationship building
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website