Solutions Architect

Braze
Sydney
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Leadership","Problem-solving","Collaboration","Presentation"]

Technical Architect within the Expert Services team delivering outcome-based technical services and bespoke solutions across the customer lifecycle. You will architect integrations, design data strategies, and tailor Braze’s platform to client needs, working with Sales, CS, TAMs, Delivery Managers, Partners, Product and Engineering to unlock value and ensure secure, compliant solutions.

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Braze
Braze
2 months ago

Solutions Architect

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Technical Architect within the Expert Services team delivering outcome-based technical services and bespoke solutions across the customer lifecycle. You will architect integrations, design data strategies, and tailor Braze’s platform to client needs, working with Sales, CS, TAMs, Delivery Managers, Partners, Product and Engineering to unlock value and ensure secure, compliant solutions.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Engage with internal account teams and customers to rapidly understand their goals, technical requirements, and use cases to determine how the Braze platform will integrate into their existing architecture.
  • •Design comprehensive technical implementation plans, solutions and architectures, and scopes of work for paid engagements, aligning with both customer requirements and Braze best practices.
  • •Facilitate and support technical aspects of customer onboarding and complex SDK/API integrations, ensuring product completeness and maximizing time to value.
  • •Consultatively address advanced use cases, translating strategic solutions into actionable technical steps and architectural diagrams for customers.
  • •Understand the in-depth customer goals, use cases, and KPIs for each assigned project, driving continued customer value through technical maturity and strategic adoption of the platform.

Pay and Benefits

Equity and Bonus:Equity
Perks:EquityLearning StipendMedicalDentalVisionParental Leave

Key Requirements

  • •3+ years in a technical role such as Solutions Architect, Technical Architect, Technical Account Manager, Implementation Consultant, or a related field.
  • •3+ years of technical experience managing complex customer environments with deep knowledge of SaaS, Mobile, APIs, and Programming.
  • •Proven track record of delivering high-impact, custom technical engagements that drive tangible outcomes.
  • •Excellent communication and presentation skills to explain complex technical concepts to technical and non-technical audiences.
  • •Experience working cross-functionally with Sales, Product, Engineering, and Customer Success teams.
Experience:3+ yearsSaaSMobileAPIsProgramming
Education:Bachelor's
Skills:CommunicationLeadershipProblem-solvingCollaborationPresentation
Languages:English
Tech Stack:APIsSDKAI toolsSaaS

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn