10 hours ago

Team Leader, Front Office - Atlantis the Palm

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Lead the day-to-day operations of the reception desk by supporting the Assistant Manager and ensuring smooth, efficient guest arrivals and departures. Proactively review guest information, preferences, requests, and special requirements to deliver a personalised experience with minimal delays. Coordinate effectively with Front Office, Housekeeping, and the Call Centre so guest requests are communicated and completed promptly and professionally.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support the Assistant Manager in overseeing the day-to-day operations of the reception desk.
•Ensure guest arrivals and departures are handled efficiently and seamlessly.
•Proactively review guest information, preferences, requests, and special requirements to deliver a smooth, personalised experience while minimising delays.
•Coordinate between Front Office, Housekeeping, and the Call Centre to communicate guest requests effectively.
•Ensure guest requests are completed in a timely and professional manner.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceAnnual Flights

Key Requirements

•Minimum of two years’ experience in a similar role within an internationally recognised luxury hotel or resort.
•Proficiency in Opera Cloud is essential.
•Strong commitment to delivering exceptional guest service.
•Excellent grooming standards and effective communication in English.
•Ability to remain composed and effective under pressure; additional language skills, particularly Arabic, are an advantage.

Experience:2+ yearsLuxury hospitalityHotelResort

Skills:CollaborationGuest serviceCommunicationComposure

Languages:EnglishArabic

Tech Stack:Opera Cloud

Company Brief

Kerzer International

Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn

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Kerzer International

10 hours ago

Team Leader, Front Office - Atlantis the Palm

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Support the Assistant Manager in overseeing the day-to-day operations of the reception desk.
•Ensure guest arrivals and departures are handled efficiently and seamlessly.
•Proactively review guest information, preferences, requests, and special requirements to deliver a smooth, personalised experience while minimising delays.
•Coordinate between Front Office, Housekeeping, and the Call Centre to communicate guest requests effectively.
•Ensure guest requests are completed in a timely and professional manner.

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceAnnual Flights

Key Requirements

•Minimum of two years’ experience in a similar role within an internationally recognised luxury hotel or resort.
•Proficiency in Opera Cloud is essential.
•Strong commitment to delivering exceptional guest service.
•Excellent grooming standards and effective communication in English.
•Ability to remain composed and effective under pressure; additional language skills, particularly Arabic, are an advantage.

Experience:2+ yearsLuxury hospitalityHotelResort

Skills:CollaborationGuest serviceCommunicationComposure

Languages:EnglishArabic

Tech Stack:Opera Cloud

Company Brief

Kerzer International

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn