Solutions Engineering Manager

MonetizeMore
São Paulo, Brazil
Workplace: RemoteFull timeFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Mentoring","Root-cause problem solving","Partner-first mindset","Collaboration","Technical leadership"]

Lead a Forward Deployed Solutions engineering team that turns frontline technical support into proactive, high-value partner solutions. You’ll coach solutions engineers, design AI-driven deflection workflows, and own partner technical health, deployment success, and SLAs. In a hands-on player-coach capacity, you’ll serve as the primary technical lead for Brazilian clients, driving complex integrations and architectural reviews while partnering with engineering and product to turn recurring issues into long-term improvements.

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FursaFursa
MonetizeMore
MonetizeMore
1 month ago

Solutions Engineering Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead a Forward Deployed Solutions engineering team that turns frontline technical support into proactive, high-value partner solutions. You’ll coach solutions engineers, design AI-driven deflection workflows, and own partner technical health, deployment success, and SLAs. In a hands-on player-coach capacity, you’ll serve as the primary technical lead for Brazilian clients, driving complex integrations and architectural reviews while partnering with engineering and product to turn recurring issues into long-term improvements.
Location: São Paulo, Brazil
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Manager level

Key Responsibilities

  • •Manage, mentor, and upskill a solutions engineering team, shifting culture from reactive ticket resolution to proactive partner solutions architecture.
  • •Design and maintain AI-driven tools, automated deflection workflows, and self-serve technical documentation to eliminate repetitive low-tier queries.
  • •Own partner technical health, monitoring revenue performance, deployment success, and technical SLAs across partner accounts.
  • •Serve as the primary technical partner for high-value clients in Brazil, leading integrations, architectural reviews, and troubleshooting in Portuguese.
  • •Build custom solutions and troubleshoot edge-case integrations using JavaScript, APIs, network requests, and ad server configurations; partner with engineering and product to convert recurring pain points into features and enhancements.

Pay and Benefits

Perks:Remote Work

Key Requirements

  • •5+ years of software/solutions engineering experience, with 1–2+ years as a technical lead, team lead, or engineering manager who mentors others.
  • •Practical experience building or configuring workflow automation and LLM API integrations or automated knowledge loops for technical operations.
  • •Native or fluent Portuguese and fluent English for client account leadership and global collaboration.
  • •Strong front-end web skills: JavaScript (ES6+), HTML/CSS, REST APIs/HTTP, and Chrome DevTools debugging.
  • •Hands-on experience with Google Ad Manager (GAM), Prebid.js, header bidding, or SDK integrations is highly preferred.
Experience:5+ yearsAd techAIAutomation
Skills:MentoringRoot-cause problem solvingPartner-first mindsetCollaborationTechnical leadership
Languages:PortugueseEnglish
Tech Stack:JavaScriptES6HTML/CSSREST APIsHTTPChrome DevToolsGoogle Ad Manager (GAM)Prebid.jsHeader BiddingLLM APIAIAd server configs

Company Brief

MonetizeMore
Provides ad-tech and managed ad-ops services (PubGuru, TrafficCop) to help web publishers maximize programmatic ad revenue, plus platform integrations and IVT protection.
Industry: Advertising Media Groups
Company Size: Medium (51 to 250 employees)
Revenue: USD 100M to 250M
Growth: Growth Stage Startup
Funding: Bootstrapped
Headquarters: White Rock, Canada
Founded: 2010
Glassdoor
Glassdoor: 3.7
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