Product Designer, Payments

Whatnot
San Francisco, New York, Los Angeles, Seattle
Workplace: HybridFull timeUSD 153,000 - 235,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 5+ yearsSkills: ["Communication","Collaboration","Systems thinking","User research","Experimentation"]

Design end-to-end payment and money experiences for live commerce, shaping checkout, payouts, wallet, refunds, credits, coupons, gift cards, and balance products across web and mobile. Partner with product, engineering, data science, and finance/compliance/risk teams to translate payment and regulatory requirements into clear, trustworthy flows. Build wireframes and prototypes for ambiguous, high-stakes scenarios, improving conversion and reducing payment friction while evolving the design system for accessibility and scale.

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FursaFursa
Whatnot
Whatnot
1 month ago

Product Designer, Payments

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Design end-to-end payment and money experiences for live commerce, shaping checkout, payouts, wallet, refunds, credits, coupons, gift cards, and balance products across web and mobile. Partner with product, engineering, data science, and finance/compliance/risk teams to translate payment and regulatory requirements into clear, trustworthy flows. Build wireframes and prototypes for ambiguous, high-stakes scenarios, improving conversion and reducing payment friction while evolving the design system for accessibility and scale.
Location: San Francisco, New York, Los Angeles, Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)
Seniority: Mid level

Key Responsibilities

  • •Design payment and value experiences across checkout, payouts, wallet, refunds, credits, coupons, gift cards, and balance products on web and mobile.
  • •Translate payment infrastructure, compliance, tax, and financial integrity requirements into intuitive product experiences.
  • •Create happy paths and recovery flows for failed payments, pending states, payment method switching, seller visibility, and resolution.
  • •Develop wireframes, prototypes, and polished experiences for ambiguous, high-stakes money movement problems.
  • •Use data, research, and experimentation to improve conversion, reduce payment friction, and increase buyer and seller confidence.

Pay and Benefits

Salary: USD 153,000 - 235,000 annually
Perks:Health InsuranceDentalVisionRemote WorkHome OfficeCell PhoneInternetWellness StipendChildcare401kPension PlansParental Leave

Key Requirements

  • •5+ years of experience in Product Design with a strong portfolio of shipped work.
  • •Strong interaction and systems thinking to untangle complex payment flows and edge cases.
  • •Expertise in design and prototyping tools such as Figma, Protopie, and Framer.
  • •Deep understanding of UX design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
  • •Excellent communication and collaboration skills with cross-functional teams.
Experience:5+ yearsPaymentsE-commerceMarketplaceLive commerce
Skills:CommunicationCollaborationSystems thinkingUser researchExperimentation
Tech Stack:FigmaProtopieFramer

Company Brief

Whatnot
Whatnot is a live-stream shopping marketplace connecting sellers and collectors for trading cards, toys, and collectibles. The platform hosts live auctions and interactive streams, enabling creators and small businesses to sell directly to engaged communities.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: United States
Founded: 2019
WebsiteLinkedIn