Key Account Manager

SiteOne Landscape Supply
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Relationship building","Negotiation","Conflict resolution","Communication","Decision making"]

Develop and grow relationships with a book of 40–60 existing accounts, expanding margin and presence across product lines. Proactively identify new opportunities within current customers, maintain high satisfaction, and use CRM and sales tools to manage pipeline and track outcomes. Lead account order placement and fulfillment monitoring, resolve customer issues, and coordinate with internal sales support and specialists to transition key accounts effectively.

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SiteOne Landscape Supply
SiteOne Landscape Supply
2 days ago

Key Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Develop and grow relationships with a book of 40–60 existing accounts, expanding margin and presence across product lines. Proactively identify new opportunities within current customers, maintain high satisfaction, and use CRM and sales tools to manage pipeline and track outcomes. Lead account order placement and fulfillment monitoring, resolve customer issues, and coordinate with internal sales support and specialists to transition key accounts effectively.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage a book of 40–60 existing accounts and grow new business within them.
  • •Aggressively pursue new opportunities with current accounts to expand margin and lines of business.
  • •Develop deep relationships with key account personnel and ensure customers use SiteOne capabilities.
  • •Use territory alignment tools and solution-focused sales tools/processes to maximize growth.
  • •Manage account activity in CRM, report progress against opportunities, facilitate orders, and resolve customer complaints.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kLife InsuranceDisability InsuranceProduct Discounts

Key Requirements

  • •3+ years of experience in key account sales.
  • •1-3 years of green industry experience and familiarity with landscape, nursery, and irrigation products preferred.
  • •Proven ability to build client relationships, negotiate deals, resolve conflict, and drive customer satisfaction.
  • •Ability to effectively leverage CRM tools to organize accounts, manage opportunities, and execute sales.
  • •High school diploma or equivalent required; college degree preferred.
Experience:3+ yearsGreen industryLandscapingNurseryIrrigationWholesale distribution
Skills:Relationship buildingNegotiationConflict resolutionCommunicationDecision making
Languages:English
Tech Stack:CRM

Company Brief

SiteOne Landscape Supply
Specialty wholesale distributor of landscape, irrigation, hardscape, and outdoor living products for professional contractors. Serves green industry customers through a large branch network across the United States and Canada.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Roswell, United States
Founded: 2014
WebsiteLinkedIn