Box Office Agent

Live Nation Entertainment
Toronto
Workplace: OnsitePart timeFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Communication","Organizational skills","Service orientation","Ability to work under pressure","Detail-oriented"]

Provide front-line customer service to ticket purchasers by conducting in-person ticket sales at the box office using the Ticketmaster Point of Sale system. Work with Archtics and TM Host to support event operations, handle and reconcile cash and credit card receipts, and manage will-call tickets. Join the Ticketmaster NA (Support & Ops) box office team in Toronto, supporting multiple events with flexible scheduling that includes evenings, weekends, and holidays.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Agent

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide front-line customer service to ticket purchasers by conducting in-person ticket sales at the box office using the Ticketmaster Point of Sale system. Work with Archtics and TM Host to support event operations, handle and reconcile cash and credit card receipts, and manage will-call tickets. Join the Ticketmaster NA (Support & Ops) box office team in Toronto, supporting multiple events with flexible scheduling that includes evenings, weekends, and holidays.
Location: Toronto
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide exceptional front-line customer service to ticket purchasers
  • •Conduct in-person ticket sales at the box office using the Ticketmaster Point of Sale system
  • •Work with Archtics and TM Host systems on a regular basis
  • •Balance and account for cash and credit card receipts from sales transactions
  • •Organize and distribute will-call tickets

Key Requirements

  • •Minimum 1-year experience in sales and/or customer service
  • •General office and cash experience (preferred)
  • •Available for flexible working hours including evenings, weekends, and holidays
  • •Basic understanding of event ticketing
  • •Strong verbal and written communication skills
Experience:1+ years
Skills:CommunicationOrganizational skillsService orientationAbility to work under pressureDetail-oriented
Tech Stack:Ticketmaster Point of SaleArchticsTM Host

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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