Manager CIB Performance​ (Jakarta, West Java, ID, 12920)

HSBC
Jakarta
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 2-5 yearsSkills: ["Communication","Interpersonal skills","Conflict management","Analytical thinking","Problem-solving"]

Drive operational excellence within the GCOO organisation by simplifying business processes, removing waste, and improving processing time to reduce risk and enhance customer outcomes. Lead process improvement initiatives tied to revenue growth and cost savings, monitor KRI, and manage organizational and regulatory/policy change adoption. Track change progress, measure effectiveness, and coordinate stakeholders to ensure successful, sustained implementation across Asia and the Middle East region.

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FursaFursa
HSBC
HSBC
2 days ago

Manager CIB Performance​ (Jakarta, West Java, ID, 12920)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive operational excellence within the GCOO organisation by simplifying business processes, removing waste, and improving processing time to reduce risk and enhance customer outcomes. Lead process improvement initiatives tied to revenue growth and cost savings, monitor KRI, and manage organizational and regulatory/policy change adoption. Track change progress, measure effectiveness, and coordinate stakeholders to ensure successful, sustained implementation across Asia and the Middle East region.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Identify and assess business processes; remove process waste and initiate simplified processes to reduce processing time, minimize risk, and improve customer satisfaction.
  • •Deliver process improvements that support revenue growth and cost savings; monitor KRI while managing risk and controls.
  • •Implement global/local initiatives for new system implementation, system enhancement, and system demise.
  • •Lead and coordinate implementation of organizational/regulatory/product/policy changes, ensuring effective adoption and execution.
  • •Track change initiative progress, measure effectiveness, create iterative improvements, and engage stakeholders to manage expectations and sustain outcomes.

Key Requirements

  • •University graduate minimum.
  • •2–5 years of banking industry experience.
  • •Strong English communication skills.
  • •Project management and change management experience with report generation and data analytics.
  • •Strong analytical/problem-solving skills with the ability to propose solutions; experience with banking products is preferable.
Experience:2-5 yearsBanking
Skills:CommunicationInterpersonal skillsConflict managementAnalytical thinkingProblem-solving
Languages:English
Tech Stack:MsAccessSQLQliksensePowerBIPowerAutomate

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn