Experienced Customer Training Professional (m/f/d)

Honeywell
Germany
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 5+ yearsSkills: ["Training","Technical support","Coordination","Record keeping"]

Provide technical product training for building management systems to employees, partners, distributors, and end users. Plan and deliver structured trainings on a quarterly cycle across Germany/Switzerland/Austria and Northern Europe, coordinate updates with engineering and offering management, and work with sales and technical support to meet training needs. Validate new product/software releases, keep training materials current in the MYHBU LMS, maintain participant records, and attend train-the-trainer programs.

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Honeywell
Honeywell
2 days ago

Experienced Customer Training Professional (m/f/d)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide technical product training for building management systems to employees, partners, distributors, and end users. Plan and deliver structured trainings on a quarterly cycle across Germany/Switzerland/Austria and Northern Europe, coordinate updates with engineering and offering management, and work with sales and technical support to meet training needs. Validate new product/software releases, keep training materials current in the MYHBU LMS, maintain participant records, and attend train-the-trainer programs.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Set up and conduct structured trainings on a quarterly cycle within the assigned region.
  • •Coordinate regular training updates with engineering and offering management.
  • •Liaise with sales, offering, and technical support to address training demands and share up-to-date information with attendees.
  • •Verify and test new products/software releases prior to release and update training programs for latest product lines.
  • •Maintain training records and contact details in the MYHBU LMS and stay in contact with key customers to assess training needs.
Travel: Medium travel

Pay and Benefits

Perks:Relocation PackageCompany Car

Key Requirements

  • •German and English fluency is mandatory.
  • •Technical Diploma or, in lieu of a diploma, 5+ years of relevant experience.
  • •5+ years working experience as a trainer, technical support engineer, or technician in Building Management Systems (BMS).
  • •5+ years of experience in Installation/Configuration/Programming of Building Management Systems (BMS).
  • •Experience with Niagara (mandatory); Centraline by Honeywell Experience and Saia Burgess Controls are beneficial.
Experience:5+ yearsBuilding automationBuilding Management Systems (BMS)
Skills:TrainingTechnical supportCoordinationRecord keeping
Languages:GermanEnglish
Tech Stack:Building Management Systems (BMS)NiagaraCentraline by Honeywell ExperienceSaia Burgess Controls (SBC)MYHBU LMS

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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