Technical Account Manager, Auto Lending

Axle
New York
Workplace: OnsiteFull timeUSD 150,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Project management","Communication","Problem-solving","Creative thinking","Adaptability"]

Own the end-to-end client relationship for enterprise auto lending integrations, partnering with Sales, Engineering, and Product to plan tailored solutions. Lead discovery through demos, manage onboarding and configuration, and act as the primary post-sales point of contact. Participate in design sessions, translate technical concepts for diverse stakeholders, and use customer insights to shape product enhancements. Maintain API documentation and help build the Solutions organization as you scale Axle implementations.

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FursaFursa
Axle
Axle
11 months ago

Technical Account Manager, Auto Lending

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Last checked: 2 hours agoStatus: Live

Job Summary

Own the end-to-end client relationship for enterprise auto lending integrations, partnering with Sales, Engineering, and Product to plan tailored solutions. Lead discovery through demos, manage onboarding and configuration, and act as the primary post-sales point of contact. Participate in design sessions, translate technical concepts for diverse stakeholders, and use customer insights to shape product enhancements. Maintain API documentation and help build the Solutions organization as you scale Axle implementations.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own the overall relationship with clients, identifying stakeholders and building expertise in how they integrate Axle.
  • •Proactively project manage enterprise implementations, coordinating stakeholders, timelines, and deliverables.
  • •Oversee customer onboarding and configuration, serving as the primary point of contact post-sales.
  • •Travel approximately once per month to meet customers and partners and support successful implementations.
  • •Act as the voice of the customer by gathering and synthesizing insights to influence product enhancements, and maintain solution resources including API documentation.
Travel: Low travel

Pay and Benefits

Salary: USD 150,000 - 180,000 annually
Equity and Bonus:Equity
Perks:Paid Leave

Key Requirements

  • •5+ years of experience in Technology Consulting, Solutions Engineering, Sales Engineering, or other customer-facing engineering roles.
  • •Elite project management skills, able to lead complex customer implementations to completion while aligning stakeholders and teams.
  • •Strong customer-facing presence, including when working with challenging stakeholders.
  • •Exceptional communication skills to translate complex technical concepts for diverse audiences.
  • •Solid understanding of RESTful APIs, cloud services, and modern architectures.
Experience:InsuranceFintechAPI services
Skills:Project managementCommunicationProblem-solvingCreative thinkingAdaptability
Tech Stack:RESTful APIsCloud servicesModern architecturesNode/javascriptJavaScriptSQL

Company Brief

Axle
Axle is an insurtech that offers digital insurance solutions tailored to small businesses and gig-economy drivers, providing flexible commercial coverage, quick online quotes, and policy management through a streamlined web platform.
Industry: InsurTech
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