Process Support Engineer - Etch

Serve as an on-site liaison between customers and the business unit for assigned etch process projects. Provide high-visibility customer support for installing, diagnosing, servicing, and repairing complex semiconductor manufacturing equipment, ensuring operational quality and teaching safe operation and maintenance. Work with customers and R&D teams to optimize tool performance, develop hypothesis experiments and DOEs, analyze technical data using statistics, and lead root-cause analysis to resolve challenging process and product issues.