Process Support Engineer - Etch

Applied Materials
United States
Workplace: OnsiteFull timeUSD 86,500 - 119,000 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsEducation: bachelorsSkills: ["Customer support","Troubleshooting","Root cause analysis","Data analysis","Collaboration"]

Serve as an on-site liaison between customers and the business unit for assigned etch process projects. Provide high-visibility customer support for installing, diagnosing, servicing, and repairing complex semiconductor manufacturing equipment, ensuring operational quality and teaching safe operation and maintenance. Work with customers and R&D teams to optimize tool performance, develop hypothesis experiments and DOEs, analyze technical data using statistics, and lead root-cause analysis to resolve challenging process and product issues.

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Applied Materials
Applied Materials
2 months ago

Process Support Engineer - Etch

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Last checked: 7 hours agoStatus: Live

Job Summary

Serve as an on-site liaison between customers and the business unit for assigned etch process projects. Provide high-visibility customer support for installing, diagnosing, servicing, and repairing complex semiconductor manufacturing equipment, ensuring operational quality and teaching safe operation and maintenance. Work with customers and R&D teams to optimize tool performance, develop hypothesis experiments and DOEs, analyze technical data using statistics, and lead root-cause analysis to resolve challenging process and product issues.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Act as the liaison between customers and the business unit for assigned projects, ensuring understanding of customer issues and solutions.
  • •Support on-site installations and oversee diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • •Optimize tool performance to meet customer process and integration requirements when needed.
  • •Check and approve operational quality of system equipment.
  • •Instruct customers on operation and maintenance of the system.
Travel: Medium travel

Pay and Benefits

Salary: USD 86,500 - 119,000 annually
Perks:Annual BonusEquity

Key Requirements

  • •Minimum 5 years in Semiconductor Capital Equipment or a similar high-tech industry.
  • •Bachelor’s degree in a STEM field.
  • •Knowledge of 3 or more processes on 1 or more of the listed technologies.
  • •Experience performing troubleshooting, root cause analysis, and resolving complex process engineering and customer product issues.
  • •Preferred: 3+ years’ experience in Applications or Process Engineering, with an etch of process background preferred.
Experience:5+ yearsSemiconductor capital equipmentSemiconductor manufacturingApplications engineeringProcess engineering
Education:Bachelor's in STEM
Skills:Customer supportTroubleshootingRoot cause analysisData analysisCollaboration
Tech Stack:Chemical Vapor DepositionAtomic Layer DepositionPlasma Reactive Ion EtchPhysical Vapor DepositionAnnealImplantDesign of experiments (DOEs)StatisticsMetrology

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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