Traba

1 day ago

Customer On-Site - Holliston, MA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Serve as the primary on-site point of contact between Traba’s workforce and the client’s leadership team, ensuring smooth day-to-day operations. Manage worker support, onboarding, scheduling, and communications across workers, site supervisors, and Traba internal teams. Own incident escalation and performance support, coordinate shift coverage and PPE distribution, and identify opportunities to expand the account within the facility.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Manage worker and client relationship ownership by ensuring timely updates, feedback, and support to site supervisors and workers.
•Coordinate on-site onboarding including introductions, first-day check-ins, interviews, start schedules, and end-to-end vetting and drug testing.
•Support workers with clock-ins, pay questions, and performance feedback; manage performance issues and escalate to internal teams.
•Serve as the bridge across the client site, Traba Ops, and Worker Support teams by communicating key updates, attendance issues, and staffing changes.
•Oversee operational execution by managing shifts and schedules, ensuring staffing coverage, handling incident management and escalations, and distributing PPE.

Pay and Benefits

Salary: USD 28 - 32 hourly

Key Requirements

•High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
•1–2+ years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with workers and client stakeholders in a customer-facing environment.
•Organized, detail-oriented, proactive problem-solving mindset; comfortable in fast-paced warehouse environments.

Experience:1+ years

Education:High School

Skills:CommunicationRelationship managementProblem-solvingOrganizationProfessionalism

Company Brief

Traba

Provides a platform to hire, pay, and manage hourly and flexible workers, combining time tracking, payroll, and compliance tools to simplify workforce management for companies that rely on contingent labor.

Industry: HR Tech

Website

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Traba

1 day ago

Customer On-Site - Holliston, MA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Manage worker and client relationship ownership by ensuring timely updates, feedback, and support to site supervisors and workers.
•Coordinate on-site onboarding including introductions, first-day check-ins, interviews, start schedules, and end-to-end vetting and drug testing.
•Support workers with clock-ins, pay questions, and performance feedback; manage performance issues and escalate to internal teams.
•Serve as the bridge across the client site, Traba Ops, and Worker Support teams by communicating key updates, attendance issues, and staffing changes.
•Oversee operational execution by managing shifts and schedules, ensuring staffing coverage, handling incident management and escalations, and distributing PPE.

Pay and Benefits

Salary: USD 28 - 32 hourly

Key Requirements

•High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
•1–2+ years of experience in operations or customer-facing environments, including staffing, manufacturing, warehouse, retail, food service, teaching, or on-site coordination.
•Strong interpersonal, verbal, and written communication skills (email and in-person).
•Professional demeanor and ability to represent Traba with workers and client stakeholders in a customer-facing environment.
•Organized, detail-oriented, proactive problem-solving mindset; comfortable in fast-paced warehouse environments.

Experience:1+ years

Education:High School

Skills:CommunicationRelationship managementProblem-solvingOrganizationProfessionalism

Company Brief

Traba

Industry: HR Tech

Website