Business Office Associate

CarMax
Denver
Workplace: OnsiteFull timeUSD 16 - 25.6 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality"]

Support store operations by processing sales, auctions, and appraisals with accuracy and strong customer service. You’ll manage cash handling, audit and file critical paperwork (deal jackets, finance contracts, DMV documentation), and oversee auction/appraisal transactions to ensure correct titles, payoffs, and funding records. The role also includes training and mentoring new associates, completing reconciliation and data entry tasks, and following CarMax Environmental, Health and Safety (EH&S) requirements.

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FursaFursa
CarMax
CarMax
3 months ago

Business Office Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations by processing sales, auctions, and appraisals with accuracy and strong customer service. You’ll manage cash handling, audit and file critical paperwork (deal jackets, finance contracts, DMV documentation), and oversee auction/appraisal transactions to ensure correct titles, payoffs, and funding records. The role also includes training and mentoring new associates, completing reconciliation and data entry tasks, and following CarMax Environmental, Health and Safety (EH&S) requirements.
Location: Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit retail and wholesale paperwork, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and perform clerical duties like filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 16 - 25.6 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and accurately record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentiality
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn