Citizens Banker

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25.48 - 31.25 hourlyFunction: Banking, Lending & CreditExperience: 2+ yearsEducation: high_schoolSkills: ["Communication","Problem-solving","Customer-centricity","Collaboration","Self-motivation"]

Build lasting customer relationships as a branch banker by using strong communication and problem-solving skills to recommend tailored financial solutions for spending, saving, borrowing, and investing. Learn customers’ goals and introduce digital and mobile-first ways to manage banking through apps and ATMs. Collaborate with Wealth Management, Mortgage, and Business Banking partners for complex needs, while making outbound calls and scheduling financial checkups.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Build lasting customer relationships as a branch banker by using strong communication and problem-solving skills to recommend tailored financial solutions for spending, saving, borrowing, and investing. Learn customers’ goals and introduce digital and mobile-first ways to manage banking through apps and ATMs. Collaborate with Wealth Management, Mortgage, and Business Banking partners for complex needs, while making outbound calls and scheduling financial checkups.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and recommendations to customers on spending, saving, borrowing, and investing needs.
  • •Understand customers’ personal financial goals and recommend tailored solutions (e.g., future planning, home buying, credit cards).
  • •Introduce customers to digital and mobile-first banking tools, including the bank app and ATMs.
  • •Collaborate with partners in Wealth Management, Mortgage, and Business Banking to support more complex customer needs.
  • •Follow all financial policies and procedures, including proper cash handling and compliance with state and local laws and regulations.

Pay and Benefits

Salary: USD 25.48 - 31.25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistanceRetirement BenefitsParental LeaveWellness StipendPaid LeaveVolunteering

Key Requirements

  • •High school degree or GED required.
  • •2 years of sales and customer service experience demonstrating an ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and improve the customer relationship.
  • •Proven success building relationships and recommending/referring products and services via in-person and phone interactions.
  • •Demonstrated ability using digital technology to support delivery of business goals, plus aptitude for problem-solving and providing solutions.
Experience:2+ yearsConsumer bankingFinancial servicesCustomer serviceSales
Education:High School
Skills:CommunicationProblem-solvingCustomer-centricityCollaborationSelf-motivation
Licenses:NMLS

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website