NTT

5 days ago

SAP BW Consultant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Support and optimize SAP BW environments, including data extraction, ETL processes, process chains, InfoProviders, BEx, data loads, reporting issue resolution, and performance tuning. Provide L1.5/L2/L3 production support for SAP ECC applications, handle incidents and service requests within SLA, and perform root cause analysis for recurring issues. Manage deployments/transport activities, coordinate with business and technical teams, create documentation/knowledge articles, and participate in testing and on-call support with ITIL processes and tools like ServiceNow, Remedy, and Jira.

Location: Bengaluru

Workplace: Onsite

Employment Type: Full time

Job Function: Software Engineering

Key Responsibilities

•Provide SAP BW support across data extraction, ETL, process chains, InfoProviders, queries, BEx, data loads, reporting issues, and performance optimization.
•Provide L1.5/L2/L3 production support for SAP ECC applications and support integration with ECC modules.
•Manage incidents within SLA, including analysis, troubleshooting, resolution, and root cause analysis for recurring issues.
•Handle service requests, standard changes, minor enhancements, configuration updates, and ensure compliance with ITIL incident/problem/change/release processes.
•Coordinate deployments, transport management, testing activities (UT/SIT/UAT), documentation/knowledge articles, and on-call support in shifts.

Key Requirements

•Provide support for SAP BW, including data extraction, ETL processes, process chains, InfoProviders, queries, BEx, and data loads.
•Support SAP ECC applications with L1.5/L2/L3 production support and integration between modules.
•Analyze, troubleshoot, and resolve incidents within SLA, including root cause analysis for recurring issues.
•Handle service requests and standard changes, delivering minor enhancements and configuration updates.
•Support testing activities (Unit Testing, SIT, UAT) and participate in on-call support during business-critical periods.

Tech Stack:SAP BWData ExtractionETLProcess ChainsInfoProvidersQueriesBExSAP ECCServiceNowRemedyJiraITILUnit TestingSITUAT

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT