Merchant Consultant Representative- German speaking

Groupon
Spain
Full timeFunction: SalesExperience: 1-3 yearsEducation: bachelorsSkills: ["Communication","Negotiation","Relationship management","Problem-solving","Multi-tasking"]

Manage Groupon’s German-market merchant partnerships by acting as the primary point of contact for existing merchants and reactivating inactive ones. Optimize live deals through performance analysis and tailored recommendations, support merchants with campaign questions, and help grow the portfolio by signing new merchants. Track KPIs and targets, and maintain accurate CRM records while balancing merchant needs with Groupon’s profitability goals.

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Groupon
Groupon
1 day ago

Merchant Consultant Representative- German speaking

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Job Summary

Manage Groupon’s German-market merchant partnerships by acting as the primary point of contact for existing merchants and reactivating inactive ones. Optimize live deals through performance analysis and tailored recommendations, support merchants with campaign questions, and help grow the portfolio by signing new merchants. Track KPIs and targets, and maintain accurate CRM records while balancing merchant needs with Groupon’s profitability goals.
Location: Spain
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Manage and grow a portfolio of existing merchants across multiple categories.
  • •Re-engage former or inactive merchants via outreach to renew or relaunch deals.
  • •Optimize live campaigns by analyzing deal performance and recommending improvements.
  • •Understand each merchant’s business and propose tailored, realistic solutions.
  • •Maintain accurate CRM records and meet monthly revenue and deal-renewal targets.

Key Requirements

  • •1-3 years of experience in sales, account management, or customer-facing roles (ideally in e-commerce, retail, or local business).
  • •Fluency in both English and German (other languages are a plus).
  • •Proficiency using AI tools (e.g., Claude and Gemini) to improve efficiency.
  • •Strong communication, negotiation, and interpersonal skills.
  • •Bachelor’s degree preferred; experience with Salesforce or other CRM tools is a plus.
Experience:1-3 yearsE-commerceRetailLocal business
Education:Bachelor's
Skills:CommunicationNegotiationRelationship managementProblem-solvingMulti-tasking
Languages:EnglishGerman
Tech Stack:ClaudeGeminiSalesforceCRMAI tools

Company Brief

Groupon
Operates an online marketplace offering discounted goods, services, and local experiences by connecting consumers with merchants through deal-based promotions, coupons, and e-commerce listings across multiple markets worldwide.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2008
Glassdoor
Glassdoor: 3.4
WebsiteLinkedIn