Client Success Manager, Labor & Multi Employer Funds

Virta Health
United States
Workplace: RemoteFull timeUSD 99,500 - 128,500 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Relationship-building","Communication","Prioritization","Strategic presentation","Proactive use of AI"]

Own a portfolio of labor funds, unions, and multi-employer health plans as the strategic relationship manager for public-sector customers. Drive adoption and engagement by partnering with stakeholders across state/local government, education, and public-sector organizations, and lead business reviews focused on outcomes, ROI, and long-term value. Build trusted relationships with fund administrators, trustees, and labor leadership while coordinating cross-functional teams to improve measurable population health results.

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FursaFursa
Virta Health
Virta Health
2 months ago

Client Success Manager, Labor & Multi Employer Funds

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own a portfolio of labor funds, unions, and multi-employer health plans as the strategic relationship manager for public-sector customers. Drive adoption and engagement by partnering with stakeholders across state/local government, education, and public-sector organizations, and lead business reviews focused on outcomes, ROI, and long-term value. Build trusted relationships with fund administrators, trustees, and labor leadership while coordinating cross-functional teams to improve measurable population health results.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Manage a portfolio of labor funds, unions, and multi-employer health plans.
  • •Serve as the primary point of contact and trusted advisor for customer stakeholders.
  • •Lead business reviews focused on engagement, outcomes, ROI, and long-term value.
  • •Build relationships with fund administrators, consultants, trustees, and labor leadership.
  • •Partner cross-functionally to solve customer challenges and drive successful outcomes.

Pay and Benefits

Salary: USD 99,500 - 128,500 annually
Equity and Bonus:Equity

Key Requirements

  • •5+ years of experience in customer success, account management, consulting, healthcare, benefits, or a related customer-facing role.
  • •Strong relationship-building and communication skills.
  • •Ability to manage multiple priorities while navigating complex customer environments.
  • •Experience presenting outcomes, ROI, and strategic recommendations to leadership audiences.
  • •Demonstrates proactive use of AI tools to improve individual output and efficiency.
Experience:5+ yearsHealthcareBenefitsPublic sector
Skills:Relationship-buildingCommunicationPrioritizationStrategic presentationProactive use of AI
Tech Stack:OpenAIAWSGoogle GeminiAshby

Company Brief

Virta Health
Provides a telemedicine-based treatment platform for reversing type 2 diabetes and improving metabolic health through continuous remote care, personalized nutrition, coaching, and medical management.
Industry: HealthTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn