Citizens Teller - Bilingual - Arabic or Spanish

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 21 - 25.48 hourlyFunction: Data Analytics & Business IntelligenceEducation: high_schoolSkills: ["Customer-centric","Listening","Communication","Problem-solving","Multitasking"]

Greet customers in branch lobbies, help complete simple transactions using digital tools like mobile apps and ATMs, and provide personalized advice by matching customers with Citizens products and next steps with Bankers. Follow all cash-handling policies and applicable laws and regulations while delivering exceptional customer service. Collaborate with branch teams to educate customers, address questions or concerns, and support long-term relationships, working branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Bilingual - Arabic or Spanish

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies, help complete simple transactions using digital tools like mobile apps and ATMs, and provide personalized advice by matching customers with Citizens products and next steps with Bankers. Follow all cash-handling policies and applicable laws and regulations while delivering exceptional customer service. Collaborate with branch teams to educate customers, address questions or concerns, and support long-term relationships, working branch hours that may include evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Entry level

Key Responsibilities

  • •Greet customers in the lobby and help them complete simple transactions using digital tools like mobile apps and ATMs.
  • •Provide personalized advice, recommend products, and connect customers to Bankers for next steps.
  • •Educate customers on Citizens products and benefits and respond to questions or concerns.
  • •Follow cash handling policies and state/local laws and regulations.
  • •Support a positive customer experience while working branch hours, including weekends and evenings.

Pay and Benefits

Salary: USD 21 - 25.48 hourly
Perks:Health Insurance401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •Bilingual in Arabic or Spanish.
  • •Minimum of 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum of 1 year customer experience recommending and referring products and services to customers.
  • •Comfortable using digital technology and able to work branch hours, including weekends and evenings.
Education:High School
Skills:Customer-centricListeningCommunicationProblem-solvingMultitasking
Languages:ArabicSpanish
Tech Stack:Mobile appATMs

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website