Lead Supervisor I

Tapestry
Missouri
Workplace: OnsiteFull time16 - 23.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Conflict resolution","Coaching"]

Lead and motivate a Coach retail team on the sales floor to achieve targets and deliver exceptional customer experiences. Serve as a brand ambassador who embodies Coach values, supports store operations, and drives implementation of company initiatives. Monitor sales performance, analyze data and trends, and recommend improvements while recruiting, training, coaching, and holding the team accountable. Provide HR and conflict resolution support as needed, ensuring compliance with company and store policies.

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Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead and motivate a Coach retail team on the sales floor to achieve targets and deliver exceptional customer experiences. Serve as a brand ambassador who embodies Coach values, supports store operations, and drives implementation of company initiatives. Monitor sales performance, analyze data and trends, and recommend improvements while recruiting, training, coaching, and holding the team accountable. Provide HR and conflict resolution support as needed, ensuring compliance with company and store policies.
Location: Missouri
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Act as a brand ambassador to increase brand awareness and embody Coach values.
  • •Implement company initiatives and support full store operations to drive business results.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and develop individuals to enhance customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, feedback, and enforce compliance with company and store policies and procedures.

Pay and Benefits

Salary: 16 - 23.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to bend, reach, stretch, and lift/carry/move at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Ability to climb, bend, kneel, and maneuver sales floor and stockroom.
  • •Provide strong leadership presence on the sales floor and support an inclusive customer and team environment.
  • •Recruit, interview, train, evaluate performance, and provide feedback to improve individual performance.
Experience:1+ yearsRetailCustomer experience
Skills:LeadershipCollaborationCustomer focusConflict resolutionCoaching

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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