Integration Manager (Tokyo, Japan)

Xsolla
Tokyo
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Customer service","Client relationship","Attention to detail","Time management","Independent execution"]

Lead client-facing pre-sales and onboarding for game partners by running meetings, calls, and technical demos independently. Act as the primary technical point of contact to scope API integration requirements, set expectations, and troubleshoot issues using logs and API traces. Communicate clearly across technical and non-technical stakeholders while documenting fixes in Jira/Confluence and escalating to Engineering, Product, or Support as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Xsolla
Xsolla
3 days ago

Integration Manager (Tokyo, Japan)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Lead client-facing pre-sales and onboarding for game partners by running meetings, calls, and technical demos independently. Act as the primary technical point of contact to scope API integration requirements, set expectations, and troubleshoot issues using logs and API traces. Communicate clearly across technical and non-technical stakeholders while documenting fixes in Jira/Confluence and escalating to Engineering, Product, or Support as needed.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Run client meetings, calls, and technical demos independently during pre-sales and onboarding.
  • •Serve as the primary technical point of contact to scope integration requirements and set realistic expectations.
  • •Guide partners through API integration, including authentication, request/response structures, JSON payloads, and webhook configuration/delivery.
  • •Diagnose integration issues using data dumps, technical logs, and API traces; reproduce and isolate issues with basic scripts/API calls.
  • •Coordinate cross-functionally across Client, Business Development, Customer Success, and Development; provide status updates and maintain documentation in Jira/Confluence.

Key Requirements

  • •3+ years of experience in technical integration, solutions engineering, or a client-facing technical role.
  • •Working knowledge of REST APIs, JSON, and webhooks, including reading API documentation and troubleshooting integration failures.
  • •Comfort using tools like Postman (or equivalent) and writing basic scripts/API calls (e.g., via curl) to reproduce and isolate issues.
  • •Demonstrated ability to lead client meetings and presentations independently, with strong documentation skills.
  • •Near-native fluency in both Korean and English (written and verbal).
Experience:3+ yearsGamingPaymentsFintech
Skills:Customer serviceClient relationshipAttention to detailTime managementIndependent execution
Languages:KoreanEnglish
Tech Stack:REST APIsJSONWebhooksPostmanCurlJiraConfluenceG Suite

Company Brief

Xsolla
Provides payment, billing, distribution and commerce solutions for video game developers and publishers, enabling in-game purchases, store infrastructure, fraud protection, and global payment processing to monetize games across platforms and regions.
Industry: Payments
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Sherman Oaks, Los Angeles, United States
Founded: 2005
WebsiteLinkedIn