Merchant Sr. Relationship Manager

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Last checked: 1 hour agoStatus: Live

Job Summary

Grow and maintain relationships with an existing portfolio of enterprise merchant customers using a consultative approach. Cross-sell value-added payment services such as card processing, ACH, fraud mitigation, and POS systems while meeting risk, regulatory, and profitability goals. Serve as a trusted advisor, lead complex sales engagements, negotiate terms and contracts, and partner with internal product, operations, and compliance teams to deliver strategic payment solutions.

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Grow and maintain client relationships in an enterprise merchant customer portfolio through consultative cross-selling of payment services.
•Serve as a trusted advisor to commercial and large account clients, delivering strategic payment solutions and ROI.
•Lead complex sales engagements, negotiating pricing, terms, and contracts with professionalism.
•Collaborate with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
•Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.

Key Requirements

•Bachelor's degree in accounting, finance, or economics.
•10+ years experience with merchant services/payments or financial technology relationship or sales experience.
•Ability to manage large or complex accounts successfully.
•Demonstrated ability to sell a spectrum of payments products (card processing, ACH, fraud mitigation, point of sale systems) and generate new client relationships.
•Strong communication and negotiation skills with executive presence for senior stakeholder presentations.

Experience:10+ years

Education:Bachelor's in accounting, finance, or economics

Skills:Consultative sellingRelationship managementExecutive communicationNegotiationStrategic planning

Tech Stack:Card processingACHFraud mitigationPOS (point of service) systemsO365MS WordMS ExcelPowerPointTreasury technologyTreasury systems

Company Brief

Huntington Bancshares

Industry: Banking

Website

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Huntington Bancshares

2 weeks ago

Merchant Sr. Relationship Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Grow and maintain client relationships in an enterprise merchant customer portfolio through consultative cross-selling of payment services.
•Serve as a trusted advisor to commercial and large account clients, delivering strategic payment solutions and ROI.
•Lead complex sales engagements, negotiating pricing, terms, and contracts with professionalism.
•Collaborate with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
•Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.

Key Requirements

•Bachelor's degree in accounting, finance, or economics.
•10+ years experience with merchant services/payments or financial technology relationship or sales experience.
•Ability to manage large or complex accounts successfully.
•Demonstrated ability to sell a spectrum of payments products (card processing, ACH, fraud mitigation, point of sale systems) and generate new client relationships.
•Strong communication and negotiation skills with executive presence for senior stakeholder presentations.

Experience:10+ years

Education:Bachelor's in accounting, finance, or economics

Skills:Consultative sellingRelationship managementExecutive communicationNegotiationStrategic planning

Tech Stack:Card processingACHFraud mitigationPOS (point of service) systemsO365MS WordMS ExcelPowerPointTreasury technologyTreasury systems

Company Brief

Huntington Bancshares

Industry: Banking

Website