Fifth Third Bancorp

3 days ago

Personal Banker Associate I Michigan-American

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Last checked: 23 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I through a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification. Use a consultative sales approach and Financial Needs Assessment to understand customer and small-business needs, recommend retail products, and drive appointments using approved marketing tools. Cross-sell, support referrals with mortgage and business partners, process teller transactions, and help originate consumer loans and bankcards.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
•Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions using the value proposition.
•Utilize CAMP and approved marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
•Cross-sell to existing customers and engage in outside sales activities, including presentations and community financial literacy events.
•Build relationships with business partners (mortgage, small business, commercial, and investment) and refer customers appropriately; participate in consumer loan and bankcard processes from application through closing.

Travel: Low travel

Key Requirements

•College degree or work experience providing transferrable skills, or a combination of education and experience.
•Experience in the financial industry (preferred).
•Demonstrated ability to build new consumer household and small business customers and/or cross-sell to established customers through sales activities.
•Must demonstrate understanding of advanced math functions for analyzing credit and financial information.
•Ability to obtain S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Experience:Financial services

Skills:Consultative salesCustomer relationship buildingProfessional communicationConfidentialityRisk awareness

Licenses:S.A.F.E. Act registration (NMLS)

Tech Stack:CAMPNMLS

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

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Fifth Third Bancorp

3 days ago