Client Solutions Manager - Food & Beverage - New York

TikTok
New York
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Collaboration","Communication","Problem-solving","Adaptability"]

Drive day-to-day client relationships as a trusted advisor within TikTok’s Enterprise Ad Sales Global Business Solutions team. Develop and execute full-funnel media strategies, educate clients on TikTok products and best practices, and analyze campaign performance to surface optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, and diagnose client issues with Product and Engineering while supporting advertiser growth.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Food & Beverage - New York

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Drive day-to-day client relationships as a trusted advisor within TikTok’s Enterprise Ad Sales Global Business Solutions team. Develop and execute full-funnel media strategies, educate clients on TikTok products and best practices, and analyze campaign performance to surface optimizations and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, and diagnose client issues with Product and Engineering while supporting advertiser growth.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Cultivate and maintain strategic client partnerships as a trusted advisor for day-to-day communications.
  • •Develop and execute media strategies aligned to client goals, leveraging deep product expertise for full-funnel activation.
  • •Educate clients on TikTok products, platform updates, and best practices to improve campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, delivering proactive performance insights.
  • •Coordinate cross-functional teams and troubleshoot client issues alongside Product and Engineering to support long-term account plans.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Ability to analyze and use data tools such as Excel and Data Studio.
  • •Proven capability to drive revenue growth and manage advertiser relationships.
  • •Experience developing media strategy and delivering client presentations such as QBRs using data-driven storytelling.
  • •Familiarity with measurement frameworks and attribution models.
Experience:4+ yearsAdTechDigital advertising
Skills:CollaborationCommunicationProblem-solvingAdaptability
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn