Staff Software Engineer, Onsite Customer Growth

Attentive
New York
Workplace: HybridFull timeUSD 205,000 - 275,000 annuallyFunction: Software EngineeringExperience: 8+ yearsSkills: ["Systems thinking","Technical communication","Cross-functional collaboration","Mentorship","Customer focus"]

Build and lead technical architecture for the Onsite Growth platform, defining services, APIs, and shared infrastructure used across multiple teams. Drive complex cross-functional initiatives with product, design, ML, and data science, improving reliability, scalability, and observability. Develop scalable backend services and user-facing capabilities that power onsite engagement for millions and convert more visitors into subscribers and customers, while mentoring engineers and strengthening engineering culture.

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FursaFursa
Attentive
Attentive
2 months ago

Staff Software Engineer, Onsite Customer Growth

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Last checked: 1 hour agoStatus: Live

Job Summary

Build and lead technical architecture for the Onsite Growth platform, defining services, APIs, and shared infrastructure used across multiple teams. Drive complex cross-functional initiatives with product, design, ML, and data science, improving reliability, scalability, and observability. Develop scalable backend services and user-facing capabilities that power onsite engagement for millions and convert more visitors into subscribers and customers, while mentoring engineers and strengthening engineering culture.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Define and own the technical architecture for the Onsite Growth platform, setting direction for services, APIs, and shared infrastructure.
  • •Lead cross-functional technical strategy with product, design, ML, and data science, taking complex problems from alignment to production.
  • •Address systemic engineering risks including reliability gaps, scalability ceilings, and architectural debt.
  • •Build scalable backend services, APIs, and user-facing product capabilities that power onsite growth at scale.
  • •Improve observability, resiliency, and performance to keep onsite experiences fast, reliable, and effective, and mentor/develop other engineers.

Pay and Benefits

Salary: USD 205,000 - 275,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •8+ years of professional software engineering experience, with a track record of leading complex systems at scale.
  • •Demonstrated staff-level impact through architectural decisions that shaped an entire product area or platform.
  • •Deep proficiency in at least one modern programming language such as Java or TypeScript.
  • •Experience designing distributed systems, APIs, and microservices with strong reliability, scalability, and performance fundamentals.
  • •Experience mentoring other engineers through mentorship, code review, and raising the standard of work around you.
Experience:8+ years
Skills:Systems thinkingTechnical communicationCross-functional collaborationMentorshipCustomer focus
Languages:English
Tech Stack:JavaTypeScriptDistributed systemsAPIsMicroservicesAWSDockerKubernetesRelational databasesCachingQueuesStreaming

Company Brief

Attentive
Provides a mobile messaging and personalization platform that helps brands engage customers via SMS, email, and onsite messaging to drive sales, retention, and personalized marketing at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2016
WebsiteLinkedIn