Customer Experience Banker- Pataskala OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Proactively identify customers’ financial goals, educate them on consumer deposit products, and use a disciplined sales process to retain and grow both consumer and business relationships through follow-up, outbound calling, and referrals. Strengthen partnerships by connecting customers to other bank areas and consistently follow operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
33 minutes ago

Customer Experience Banker- Pataskala OH

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 33 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as a financial concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily. Proactively identify customers’ financial goals, educate them on consumer deposit products, and use a disciplined sales process to retain and grow both consumer and business relationships through follow-up, outbound calling, and referrals. Strengthen partnerships by connecting customers to other bank areas and consistently follow operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Identify opportunities to grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED with minimum 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn