KeyCorp

1 month ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a lead in a branch setting by resolving complex client service issues, coaching tellers, and ensuring efficient, accurate teller operations. Listen for financial wellness opportunities during client interactions, support clients in reaching goals using financial tools, and transition clients to a banker for deeper conversations. Manage teller line day-to-day needs, support compliance and security procedures, and help onboard and train new tellers.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide excellent client experience by being present with clients and teammates and resolving issues in branch.
•Coach and lead teller functions to ensure efficient, effective, and accurate transaction processing.
•Act as a resource to identify and resolve more complex client servicing issues.
•Manage day-to-day teller line needs including teller scheduling, staffing issues, and coaching for operational effectiveness.
•Follow compliance, audit, and security procedures, balance cash drawers within guidelines, and support branch staff onboarding/training.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•3+ years demonstrating superior client relationship skills (required).
•3+ years experienced in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally (required).

Experience:3+ yearsBankingRetailCash handlingClient service

Education:High School

Skills:Client-focused communicationLeadershipTeamworkOrganizational skillsTime management

Licenses:Notary License

Tech Stack:WindowsPCATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

1 month ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Provide excellent client experience by being present with clients and teammates and resolving issues in branch.
•Coach and lead teller functions to ensure efficient, effective, and accurate transaction processing.
•Act as a resource to identify and resolve more complex client servicing issues.
•Manage day-to-day teller line needs including teller scheduling, staffing issues, and coaching for operational effectiveness.
•Follow compliance, audit, and security procedures, balance cash drawers within guidelines, and support branch staff onboarding/training.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience (required).
•3+ years demonstrating superior client relationship skills (required).
•3+ years experienced in cash handling (required).
•Working knowledge of PC with Windows-based applications and a calculator (required).
•Ability to lead, motivate, foster teamwork, and manage multiple tasks organizationally (required).

Experience:3+ yearsBankingRetailCash handlingClient service

Education:High School

Skills:Client-focused communicationLeadershipTeamworkOrganizational skillsTime management

Licenses:Notary License

Tech Stack:WindowsPCATMOnline BankingTelephone Banking

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn