Senior Platform Manager, Community Experience Platform Products

Airbnb
United States
Workplace: RemoteFull timeUSD 179,000 - 207,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Collaboration","Influence","Outcome-oriented","Execution"]

Lead platform product initiatives that power Airbnb’s community support experience for guests and hosts. Define measurable success, set product strategy and roadmaps, and align OKRs with senior leaders while maintaining the product backlog. Partner with senior tech leads and cross-functional teams across product marketing, engineering, design, and analytics to deliver scalable, best-in-class support journeys with strong user experience and collaboration.

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FursaFursa
Airbnb
Airbnb
3 days ago

Senior Platform Manager, Community Experience Platform Products

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead platform product initiatives that power Airbnb’s community support experience for guests and hosts. Define measurable success, set product strategy and roadmaps, and align OKRs with senior leaders while maintaining the product backlog. Partner with senior tech leads and cross-functional teams across product marketing, engineering, design, and analytics to deliver scalable, best-in-class support journeys with strong user experience and collaboration.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Understand the competitive landscape and challenge the status quo.
  • •Define success with measurable objectives and key results.
  • •Create a winning product strategy, roadmap, and maintain the product backlog.
  • •Align vision, OKRs, strategy, and roadmap with senior leaders and stakeholders.
  • •Partner with senior tech leads and cross-functional leaders to execute and present roadmap/status to leadership on an ongoing basis.

Pay and Benefits

Salary: USD 179,000 - 207,000 annually
Perks:Annual BonusEquityTravel Allowance

Key Requirements

  • •5+ years of product management (or product design with at least 5 out of 8 years in product management).
  • •Exceptional communication skills adaptable to different audiences.
  • •Ability to appreciate and articulate great user experience.
  • •Capability to quickly absorb technical concepts and communicate to non-technical audiences.
  • •Experience working with partners beyond your immediate cross-functional team in a product management or business role.
Experience:5+ years
Skills:CommunicationCollaborationInfluenceOutcome-orientedExecution
Languages:English

Company Brief

Airbnb
Online marketplace that connects travelers with hosts offering short-term lodging, experiences, and long-term stays. Facilitates booking, payments, and reviews while providing tools for hosts to manage listings globally.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn