Aon

1 week ago

UK Client Service Delivery Administrator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Coordinate retirement solutions and deliver high-quality operational support to stakeholders and members across Krakow and the UK. Manage document systems, digital platforms, and member communications while responding to queries and ad-hoc requests. Validate and verify operational/process data, analyze process metrics, and prepare reports to support governance and key decisions, ensuring service level agreements are met.

Location: Krakow

Workplace: Hybrid

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Deliver high-quality support to stakeholders and members while ensuring service level agreements are met.
•Handle document systems, digital platforms, and member communications.
•Respond to queries and ad-hoc requests, proactively identifying and escalating risks.
•Support financial processes and provide operational assistance to internal teams.
•Collaborate with colleagues across Krakow and the UK, share knowledge, and drive process improvements.

Key Requirements

•University degree or equivalent work experience.
•Exceptional English interpersonal skills (C1), able to lead meetings and negotiate effectively.
•Outstanding time management and organizational abilities.
•Good Excel skills (at least intermediate) for processing insurance-related data.
•Strong attention to detail with the ability to manage lots of data at a fast pace.

Skills:Interpersonal skillsCommunicationTime managementOrganizational skillsAttention to detail

Languages:English

Tech Stack:Excel

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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