Usher/Ticket Takers - Orpheum Theatre Boston

Live Nation Entertainment
Boston
Workplace: OnsitePart timeUSD 16 - 20 hourlyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Judgment","Tact","Diplomacy","Fast-paced problem-solving"]

Greet guests and scan tickets on entry while answering questions and helping patrons throughout the event. Verify tickets or passes for authenticity, assist guests with special needs and seating accommodations, and guide guests during normal situations and emergencies. Help keep the venue safe, clean, and presentable, resolve guest complaints, and support credential checks for restricted areas as needed in a fast-paced environment.

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Live Nation Entertainment
Live Nation Entertainment
3 days ago

Usher/Ticket Takers - Orpheum Theatre Boston

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet guests and scan tickets on entry while answering questions and helping patrons throughout the event. Verify tickets or passes for authenticity, assist guests with special needs and seating accommodations, and guide guests during normal situations and emergencies. Help keep the venue safe, clean, and presentable, resolve guest complaints, and support credential checks for restricted areas as needed in a fast-paced environment.
Location: Boston
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet guests and scan guest tickets upon entry to the venue
  • •Answer guest questions and assist with entry across different seat levels
  • •Examine tickets or passes to verify authenticity
  • •Resolve guest complaints or problems and assist guests with special needs/seat accommodations
  • •Assist during emergencies by guiding guests to exits and providing other instructions or support

Pay and Benefits

Salary: USD 16 - 20 hourly

Key Requirements

  • •High School Diploma or equivalent preferred
  • •1+ year in a guest service role preferred
  • •Excellent verbal, written, and interpersonal communication skills
  • •Acute sense of judgment, tact, and diplomacy
  • •Ability to walk constantly, climb stairs, and lift/carry 25 lbs.+ for 6–8 hour shifts
Experience:Guest service
Education:High School
Skills:CommunicationJudgmentTactDiplomacyFast-paced problem-solving

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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