Program Experience Researcher

Western Governors University
Salt Lake City
Workplace: OnsiteFull timeUSD 100,000 - 150,000 annuallyFunction: Research & Scientific (R&D)Experience: 2+ yearsEducation: bachelorsSkills: ["Written communication","Verbal communication","Collaboration","Organizational skills","Systems thinking"]

Lead research initiatives to evaluate and improve the quality of educational programs by analyzing student experiences, learning outcomes, and program effectiveness. Design and conduct qualitative and quantitative studies, perform needs assessments and gap analyses, and benchmark performance against internal goals and industry best practices. Translate findings into actionable insights for academic and instructional teams, presenting results through reports and visualizations to support continuous improvement across online, competency-based programs.

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FursaFursa
Western Governors University
Western Governors University
2 days ago

Program Experience Researcher

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead research initiatives to evaluate and improve the quality of educational programs by analyzing student experiences, learning outcomes, and program effectiveness. Design and conduct qualitative and quantitative studies, perform needs assessments and gap analyses, and benchmark performance against internal goals and industry best practices. Translate findings into actionable insights for academic and instructional teams, presenting results through reports and visualizations to support continuous improvement across online, competency-based programs.
Location: Salt Lake City
Workplace: Onsite
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Design and implement research studies for program experience, evaluation, and needs assessment.
  • •Develop and apply qualitative and quantitative methodologies for data collection, analysis, and reporting.
  • •Conduct program evaluation and assessment to measure learning outcomes, engagement, and program effectiveness.
  • •Perform needs assessments and gap analyses to identify discrepancies in learner experiences.
  • •Collaborate with cross-functional teams to integrate insights into course and curriculum design and share findings with stakeholders.

Pay and Benefits

Salary: USD 100,000 - 150,000 annually
Perks:Health InsuranceDentalVisionRetirement SavingsTuition DiscountParental LeavePaid LeaveLife InsuranceDisability CoverageHsaFsa11 Paid

Key Requirements

  • •Bachelor’s degree in Education, Psychology, Social Sciences, or a related field required.
  • •2+ years of experience conducting research and evaluation in higher education or a related field.
  • •Strong knowledge of research design and data collection methods using both qualitative and quantitative approaches.
  • •Proficiency analyzing complex data sets and translating findings into clear, actionable insights.
  • •Ability to conduct program evaluation, needs assessments, and gap analyses to support continuous improvement.
Experience:2+ yearsHigher educationOnline learningProgram evaluationCompetency-based education
Education:Bachelor's in Education, Psychology, Social Sciences, or a related field
Skills:Written communicationVerbal communicationCollaborationOrganizational skillsSystems thinking
Tech Stack:SPSSNVivoRStatistical analysis programsLearning management systemsEducational technology platformsData visualization

Company Brief

Western Governors University
An accredited, nonprofit online university offering competency-based bachelor’s and master’s degree programs focused on workforce-relevant skills across business, IT, education, health, and nursing.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Nonprofit & NGO
Headquarters: Salt Lake City, United States
Founded: 1997
WebsiteLinkedIn