Auto Repair Specialist II

CarMax
United States
Workplace: OnsiteFull timeUSD 28.8 - 43.2 hourlyFunction: Data Science & Machine LearningSkills: ["Communication","Customer service","Active listening","Professional phone etiquette"]

Perform advanced mechanical and cosmetic repairs on customer and internal vehicles while meeting CarMax quality standards. Diagnose and service systems such as brakes, steering, suspension, 4-wheel alignments, and heating/air conditioning, and inspect vehicles to ensure compliance with quality requirements. Communicate clearly with customers about repair needs and services, manage repair orders and parts inventory, and follow EH&S rules while maintaining a clean, orderly shop using 5S principles.

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FursaFursa
CarMax
CarMax
2 months ago

Auto Repair Specialist II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Perform advanced mechanical and cosmetic repairs on customer and internal vehicles while meeting CarMax quality standards. Diagnose and service systems such as brakes, steering, suspension, 4-wheel alignments, and heating/air conditioning, and inspect vehicles to ensure compliance with quality requirements. Communicate clearly with customers about repair needs and services, manage repair orders and parts inventory, and follow EH&S rules while maintaining a clean, orderly shop using 5S principles.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Perform advanced mechanical and cosmetic repairs on customer and internal vehicles following CarMax Certified Quality Inspection and Retail Repair processes.
  • •Diagnose and repair brake systems, steering, suspension, complete 4-wheel alignments, and heating/air conditioning systems to ensure optimal vehicle performance.
  • •Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.
  • •Consult with customers on repair needs, explain services performed, and ensure clear communication during repairs.
  • •Manage repair orders and parts inventory, including reviewing/closing orders accurately and receiving shipments to maintain stocking levels.

Pay and Benefits

Salary: USD 28.8 - 43.2 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Where required by state/local law, maintain ASE certifications for Steering and Suspension, Brakes, Heating and Air Conditioning, Electrical, Engine Repair, Manual Drive Train and Axles, Engine Performance, and Automatic Transmission/Transaxle.
  • •Perform advanced mechanical repairs across engine performance, drivability, and electrical systems, including brakes, steering, suspension, 4-wheel alignments, and HVAC service.
  • •Ability to read, interpret, and record data accurately and review/close repair orders with correct labor, parts, and billing documentation.
  • •Strong interpersonal and communication skills, including active listening and professional phone etiquette for customer consultations.
  • •Physical capability to lift up to 50 lbs, stand/walk for extended periods, and flexibility to work nights, weekends, and holidays while adhering to uniform standards.
Experience:Automotive repair
Skills:CommunicationCustomer serviceActive listeningProfessional phone etiquette
Certifications:ASE Certifications
Tech Stack:ASEKronos5SEH&S

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn