Social Listening Research Manager

Ipsos
Shenzhen, Hong Kong
Workplace: HybridFull timeFunction: Research & Scientific (R&D)Education: bachelorsSkills: ["Communication","Presentation","Leadership","Problem-solving","Writing"]

Lead client-facing social listening research projects, delivering data-driven insights and actionable recommendations. Collaborate with cross-functional teams to expand service offerings, develop customized proposals, and mentor colleagues while building a reusable knowledge base. Strong emphasis on analytical thinking, writing clear client reports, and presenting complex information effectively in a multi-cultural environment.

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FursaFursa
Ipsos
Ipsos
1 year ago

Social Listening Research Manager

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead client-facing social listening research projects, delivering data-driven insights and actionable recommendations. Collaborate with cross-functional teams to expand service offerings, develop customized proposals, and mentor colleagues while building a reusable knowledge base. Strong emphasis on analytical thinking, writing clear client reports, and presenting complex information effectively in a multi-cultural environment.
Location: Shenzhen, Hong Kong
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Manager level

Key Responsibilities

  • •Function as a core team member on major projects; develop innovative solutions for complex client needs, provide regular and ad-hoc consultancy services, and create client-ready presentations.
  • •Actively contribute to and lead new initiatives to expand service offerings, including formulating customized proposals to secure new client projects.
  • •Communicate effectively with other teams and internal departments to discuss and resolve issues promptly, ensuring high-efficiency operations.
  • •Contribute to and build a knowledge base that enables the team to continuously enhance client delivery, and mentor colleagues as a people leader.

Key Requirements

  • •Bachelor’s degree in Marketing/Business analysis/statistics
  • •Advanced skills in research and report writing; proficient in PPT, Excel and other office software
  • •Experience in data/content analysis and complex problem solving
  • •Excellent presentation and project management skills
  • •Takes the initiative to proactively resolve issues within own remit and recognize when escalation is required
Experience:Market research
Education:Bachelor's in Marketing/Business analysis/statistics
Skills:CommunicationPresentationLeadershipProblem-solvingWriting
Languages:MandarinCantoneseEnglish
Tech Stack:ExcelPowerPointData analysis

Company Brief

Ipsos
Global market research and consulting firm providing public opinion polling, market intelligence, and analytics to help organizations understand consumers, citizens, and markets across sectors and geographies.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 1975
WebsiteLinkedIn