Fulfillment Operations Associate (Part time, Johannesburg)

Nivoda
Johannesburg
Workplace: OnsitePart timeFunction: Supply Chain & LogisticsExperience: 2+ yearsEducation: certificationSkills: ["Attention to detail","Professionalism","Discretion","Problem resolution","Prioritisation"]

Own local fulfillment administration for South Africa, ensuring import/export and delivery documentation is accurate, filed, scanned, and cloud-stored to meet compliance requirements. Support last-mile parcelling and dispatch with the Operations Manager, update shipment and customer records, and act as the professional customer point of contact for collections and queries. Over time, coordinate final delivery steps and build toward basic diamond quality control, verifying product against company standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Nivoda
Nivoda
8 hours ago

Fulfillment Operations Associate (Part time, Johannesburg)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own local fulfillment administration for South Africa, ensuring import/export and delivery documentation is accurate, filed, scanned, and cloud-stored to meet compliance requirements. Support last-mile parcelling and dispatch with the Operations Manager, update shipment and customer records, and act as the professional customer point of contact for collections and queries. Over time, coordinate final delivery steps and build toward basic diamond quality control, verifying product against company standards.
Location: Johannesburg
Workplace: Onsite
Employment Type: Part time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Prepare, review, and manage import and export documentation for customs, compliance, and legal purposes.
  • •File, scan, and upload import/export and delivery documentation to cloud storage in a clear, user-friendly format.
  • •Process daily administrative tasks including shipment updates, customer records, and internal reporting.
  • •Assist the Operations Manager with parcelling and dispatching last-mile shipments and support melee order processing.
  • •Be the primary point of contact for customers collecting orders and respond to enquiries via email, phone, and messaging systems.

Pay and Benefits

Perks:Paid Leave

Key Requirements

  • •2 years of experience in an administrative, logistics, or operations role, ideally involving valuable or high-end stock.
  • •Diamond grading course qualification (or equivalent gemmological grounding).
  • •Logistics background with familiarity in courier services, shipping processes, and tracking systems.
  • •Comfort working in Google Workspace (Sheets, Docs, Drive, Gmail, Slides) and Slack.
  • •Exceptional attention to detail and professionalism/discretion when handling valuable assets and customer information.
Experience:2+ yearsLogisticsAdministrationOperationsHigh-value logistics
Education:Certification / Diploma
Skills:Attention to detailProfessionalismDiscretionProblem resolutionPrioritisation
Certifications:Diamond grading course
Languages:English
Tech Stack:Google WorkspaceSheetsDocsDriveGmailSlidesSlackCloud storage

Company Brief

Nivoda
Nivoda is a B2B digital marketplace and supply‑chain platform for natural and lab‑grown diamonds, enabling jewellers and suppliers to source, reserve, track and manage inventory globally.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2017
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor